Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Gibson Gilmore

Ithaca,NY

Summary

Proven professional with a solid background in customer service and sales, focused on enhancing customer relationships and accurately understanding client requirements. Excellent communication and interpersonal skills facilitate outstanding service delivery. Strong analytical and problem-solving capabilities drive team performance and successful results. Prepared to engage in new opportunities and advance organizational goals.

Overview

4
4
years of professional experience

Work History

Sales Specialist

Adirondack Field
08.2024 - 09.2025
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.

Head Women's Hockey Coach

Paul Smith's College
08.2023 - 07.2024
  • Recruited and maintained roster of 15 qualified hockey players to fill team positions.
  • Engaged fans at public events and helped build positive hockey team reputation.
  • Arranged for new supplies and equipment to support team needs.

Solar Energy Systems Team Member

GreenSpark
03.2022 - 08.2023
  • Read and interpreted blueprints and job plans, verified measurements and checked site conditions before installing any panels.
  • Ran wires and set up support structures for panels.
  • Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.

Camp Administration and Grounds Management

Camp John Dillon
06.2021 - 08.2021
  • Provided exemplary customer service by making patrons feel welcome, answering park questions and giving directions.
  • Maintained cleanliness of park public spaces such as visitors' center, restrooms and picnic areas by scheduling routine cleaning procedures.
  • Utilized motorized equipment and vehicles to perform groundskeeping, lawn care and gardening.

Education

Bachelor of Science - Parks and Conservation Management

Paul Smiths College
Paul Smiths, NY
12-2021

Skills

  • Point of sale systems
  • Merchandise display
  • Verbal and written communication
  • Store maintenance
  • Customer engagement
  • Player recruiting
  • Approachability
  • Power tool operation
  • Solar panel installation
  • Brand representation
  • Equipment management
  • Coaching experience

Interests

  • Hockey
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Outdoor Recreation
  • Team Sports
  • Video Gaming
  • Fishing

Timeline

Sales Specialist

Adirondack Field
08.2024 - 09.2025

Head Women's Hockey Coach

Paul Smith's College
08.2023 - 07.2024

Solar Energy Systems Team Member

GreenSpark
03.2022 - 08.2023

Camp Administration and Grounds Management

Camp John Dillon
06.2021 - 08.2021

Bachelor of Science - Parks and Conservation Management

Paul Smiths College