Results-driven supervising manager with over nine years of experience in operational management. Proven ability to train staff, implement process improvements, and enhance team performance, leading to increased productivity and service quality.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Anthony's Medical and Chiropractic
06.2025 - 12.2025
Delivered exceptional customer support by resolving inquiries and complaints efficiently.
Managed appointment scheduling and patient follow-ups to enhance service delivery.
Collaborated with healthcare providers to ensure accurate patient information management.
Trained new staff on customer service protocols and system navigation.
Supervising Manager
Little Ceasers
04.2015 - 11.2024
Supervised daily operations, ensuring efficient workflow and adherence to company standards.
Trained and mentored staff, enhancing team performance and service quality.
Implemented process improvements, reducing waste and increasing productivity in store operations.