Gideon Abbott
Provo,UT
Summary
Dynamic professional with extensive experience as a Residential Advisor at Telos U, excelling in crisis management and recreational programming. Proven track record in team leadership and conflict resolution, successfully training over 100 new employees while enhancing community engagement and ensuring safety. Committed to delivering exceptional customer assistance and maintaining thorough incident documentation.
Overview
5
5
years of professional experience
Work History
Residential Advisor
Telos U
Orem, Utah
01.2025 - Current
- Coordinated recreational activities to enhance social skills and community engagement.
- Monitored student behavior and provided immediate support during crises or emergencies.
- Supervised residential students to ensure safety and adherence to community guidelines.
- Documented incidents and interactions to maintain thorough records for staff review.
Prospect agent
Prospect Airport Services
Salt lake city, UT
05.2021 - 03.2022
- Directed a team of 50 other employees in meeting flights in a timely manner.
- Handled client interactions with policies and procedures.
- De-escalated and resolved customer complaints.
- Provided Customer assistance to disabled passengers in the SLC Airport
- Over the course of six months, I trained over 100 new employees to work efficiently and effectively.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Pushed passengers in wheelchairs upwards of 15 miles a shift.
Education
Some College (No Degree) - Business And Analysis
Utah Valley University
Orem, UTSkills
- Crisis management
- Recreational programming
- Incident documentation
- Team leadership
- Customer assistance
- Conflict resolution
Affiliations
Missionary, The church of Jesus Christ of Latter-day Saints - 2022 to 2024
Accomplishments
BSA Eagle Scout Award, 2019, Organized a life preparedness class for youth and recruiting teachers for different skills
Timeline
Residential Advisor
Telos U
01.2025 - Current
Prospect agent
Prospect Airport Services
05.2021 - 03.2022
Some College (No Degree) - Business And Analysis
Utah Valley University