Hardworking and reliable employee with strong ability in creative ventures. Offering computer expertise and sales experience. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Bookseller
Barnes & Noble
Kingston, NY
08.2022 - 01.2024
Maintained updated knowledge through continuing education and on the job training.
Answered phones promptly and responded to customer inquiries with accurate information.
Restocked shelves when necessary to maintain adequate levels of inventory.
Resolved customer complaints in a professional manner.
Provided information about titles, authors, and genres to customers who requested assistance.
Tracked inventory levels using computerized systems.
Provided technical support regarding Nook devices and its online marketplace.
Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
Theatre Usher
NCG Cinemas
Kingston, NY
09.2019 - 01.2021
Directed guests to correct location by documented ticket seats and answered questions about facility amenities. As well as assisting patrons with handicaps to appropriate seating.
Responded to guest questions about current facility events and future offerings.
Checked assigned sections for cleanliness and assisted in keeping venue clean during, between and after shows to keep in compliance with health and sanitation practices.
Worked closely with team members to deliver proper health and sanitation requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Cashier
Hannaford Supermarket
Kingston, NY
09.2018 - 09.2019
Helped customers find specific products, answered questions and offered product advice.
Collected payments and provided accurate change.
Used suggestive selling techniques to promote add-on sales.
Discounted purchases by scanning and redeeming coupons.
Processed refunds for worn, damaged and broken merchandise.
Line Cook
Chipotle
Kingston, NY
04.2017 - 04.2018
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Followed proper food handling methods and maintained correct temperature of food products.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Addressed each customer individually and prepared each meal to their specific requests, whilst keeping communication with back of the house staff.
TV Producer
KHS-TV - Kingston High School
Kingston , NY
09.2015 - 01.2019
Produced a morning school television and digital news segment each week.
Used latest editing and photography tools to tell stories.
Kept productions in compliance with network and legal requirements.
Worked with a team to write, shoot and edit news stories for on-air broadcasting and digital platforms.
Education
High School Diploma -
Kingston High School
06.2019
Skills
People Skills
Active Listening and Quick Learner
Planning & Organizing
4 Years in Customer Service and Sales
Computer Skills and Repair
Microsoft Office (Word, Powerpoint, Excel)
Adobe Creative Suite (Photoshop, Premiere, After Effects, and Audition)
File Management (Server's, External drives, Cloud such as Google Drive, and One Drive)