Gideon Hunt
Waffle House Restaurant
Randleman,NC
18
years of professional experience
Results-driven professional with extensive experience in operations management and team leadership. Known for implementing cost-saving strategies and optimizing processes, contributing to enhanced profitability and improved customer relations. Eager to leverage expertise in driving organizational growth.
Work History
General Manager
3 Years 2 Months- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed staff training programs to enhance team performance and improve customer satisfaction.
- Implemented inventory management systems, reducing waste and optimizing supply chain processes.
- Analyzed financial reports to drive cost-saving strategies and maximize profitability.
- Established performance metrics for staff, fostering accountability and continuous improvement.
- Led initiatives to boost community engagement, strengthening brand presence in the area.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Store Manager
2 Years 1 Month- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service protocols and sales techniques.
- Developed promotional displays to enhance product visibility and increase sales.
- Implemented operational procedures to streamline workflow and improve efficiency.
- Coordinated with suppliers to maintain stock levels and negotiate favorable terms.
- Fostered a positive store environment through effective team communication and conflict resolution.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Manager
9 Months- Assisted in daily operations, ensuring team efficiency and adherence to quality standards.
- Supported inventory management through accurate tracking and timely restocking of products.
- Trained new employees on operational procedures and customer service protocols.
- Collaborated with management to implement promotional displays, enhancing customer engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Senior Technician
1 Year 10 Months- Collaborated with cross-functional teams to ensure alignment on project goals and timelines.
- Analyzed performance data to identify trends, driving continuous improvement initiatives within the team.
- Conducted root cause analysis on recurring failures, implementing corrective actions to enhance system performance.
- Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
- Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
- Tested components and systems to evaluate performance and identify concerns.
- Diagnosed and repaired problems with electrical and mechanical systems.
Lead Technician
1 Year 8 Months- Led installation and configuration of security systems for residential and commercial clients.
- Trained and mentored junior technicians on best practices and troubleshooting techniques.
- Conducted regular system audits to ensure compliance with industry standards and client requirements.
- Collaborated with project managers to develop efficient workflows and improve service delivery times.
- Diagnosed technical issues and provided timely solutions to enhance system performance.
Soldier
8 Years- Executed tactical operations in diverse environments, ensuring mission readiness and team cohesion.
- Conducted training exercises to enhance unit skills and operational effectiveness.
- Maintained equipment and weaponry, ensuring optimal performance and safety standards.
- Assisted in strategic planning for missions, contributing to successful execution of objectives.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
Education
Associate of Science - Aviation
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Effective leader
Time management
Training and coaching
Team leadership
Staff management
Customer relations
Staff training/development
Inventory control
Administrative skills
P&L management
Schedule management
Customer retention
Labor cost controls
Performance improvement
Employee development
Expense control
Timeline
General Manager
Waffle House Restaurant
06.2023 - CurrentRead More
Store Manager
Casey General Store
03.2021 - 04.2023Read More
Assistant Manager
HyVee Foods
06.2020 - 03.2021Read More
Senior Technician
CPI
08.2018 - 06.2020Read More
Lead Technician
ADT Security
11.2016 - 07.2018Read More
Soldier
Army
10.2008 - 10.2016Read More
Embry-Riddle Aeronautical University
Associate of Science from Aviation
Read More