Gideon Karo
Tulsa,OK
Summary
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
4
4
years of professional experience
Work History
Team Lead
Crocs
08.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Barista
Scooter's Coffee
07.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Lead Busser
Olive Garden
03.2021 - 01.2022
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
Education
High School Diploma -
Jenks Highschool
Tulsa, OK06-2021
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Quality Control
- Schedule Management
Timeline
Team Lead
Crocs
08.2024 - Current
Barista
Scooter's Coffee
07.2022 - 02.2023
Lead Busser
Olive Garden
03.2021 - 01.2022
High School Diploma -
Jenks Highschool
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