Gideon Powell
Philadelphia,PA
Summary
Developed strong customer service and multitasking skills in a high-paced environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server/Utility
The Daisy Tavern
08.2025 - Current
- Provided exceptional customer service by promptly attending to guest needs and ensuring satisfaction.
- Managed multiple tables efficiently, balancing order taking and food delivery during peak hours.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Trained new employees on restaurant procedures, menu knowledge, and customer interaction techniques.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Support Specialist
The Peach Truck
06.2024 - 08.2024
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Implemented effective troubleshooting techniques for faster problem resolution and improved customer satisfaction levels.
- Maintained thorough knowledge of product offerings to provide accurate information and expert advice to customers.
- Multitasked to handle diverse customer needs in high-volume [Type] setting, prioritizing tasks to keep up with challenging deadlines.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Temp Worker
University Of Pennsylvania
06.2023 - 08.2023
- Worked fast to complete tasks and meet daily deadlines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Ran multiple social media pages and posted daily information
Plant Waterer
Vault + Vine
05.2023 - 08.2023
- Regulated watering and fertilizing to avoid waste while nurturing plants.
- Communicated with coworkers and management to report challenges.
- Rearranged planting beds and flower gardens seasonally.
Education
Bachelor of Arts - Psychology And Theatre
Sarah Lawrence College
Bronxville, NY05.2025
High School Diploma -
Friends' Central School
Wynnewood, PA06.2020
Skills
- Critical Thinking
- Exceptional customer service
- Group and Individual Instruction
- Guest engagement
- Customer Satisfaction
- Active Listening
- Positive Interactions
- Media Relations
- Professional appearance
- Customer service excellence
- Problem-solving abilities
- Strong work ethic
Timeline
Server/Utility
The Daisy Tavern
08.2025 - Current
Customer Support Specialist
The Peach Truck
06.2024 - 08.2024
Temp Worker
University Of Pennsylvania
06.2023 - 08.2023
Plant Waterer
Vault + Vine
05.2023 - 08.2023
High School Diploma -
Friends' Central School
Bachelor of Arts - Psychology And Theatre
Sarah Lawrence College