Gidget Caravalho
Kailua Kona
Summary
Dynamic professional with exceptional communication and customer service skills. Proven ability to manage multiple tasks efficiently while ensuring guest satisfaction and team collaboration.
Dependable and adaptable individual with over 15 years in fast-paced service environments. Known for strong problem-solving skills and a commitment to delivering outstanding service. Ready to contribute to enhancing team performance and guest experiences.
Overview
24
24
years of professional experience
Work History
Gidget's Aloha Services
Self-employeed
Kailua-Kona, HI
06.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Server
Mauna Lani Bay Hotel
Waikoloa, HI
01.2002 - 01.2004
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Coordinated with kitchen staff to deliver timely and accurate food orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Managed dining area cleanliness, optimizing guest experience and safety compliance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Waiakea High School
Hilo, HI05-1988
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
- Problem resolution
Timeline
Gidget's Aloha Services
Self-employeed
06.2009 - Current
Server
Mauna Lani Bay Hotel
01.2002 - 01.2004
High School Diploma -
Waiakea High School