Gidget Lacy
Dallas
Summary
Highly experienced warehouse associate but also known for being apart of customer service environment. dedicated customer service professional with exceptional communication skills, proven ability to resolve complex issues promptly, and a strong focus on exceeding customer expectations through active listening and empathetic interactions, consistently delivering high satisfaction levels and building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Package Sorter
Target
09.2024 - 12.2024
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
Material Handler
Khols Warehouse
03.2024 - 05.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Imaging Specialist
Iron Mountain
09.2023 - 02.2024
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Conducted regular maintenance checks on imaging equipment, minimizing downtime due to malfunctions or repairs.
- Maintained accurate records of projects completed, streamlining future reference for client requests.
- Improved image quality by utilizing advanced imaging techniques and software tools.
Operations Associate
GoPuff
08.2022 - 07.2023
- Pulling online orders
- Scan items accurately
- Pack items to be delivered by the DP
- Restock merchandise
- Clean warehouse at the end of the shift
- Close and lock up warehouse
Order Fulfillment Associate
Chewy Warehouse
10.2021 - 04.2022
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Picking and packing orders
- Using a movex tugger around the warehouse to get destinations
Cashier/Customer Service/Retail
AMF Bowling Center
10.2019 - 08.2021
- Take customers order and bring their food out to their lane
- Assisting customers at the Food Bar
- Clean work area, bathrooms & kitchen
Education
High school or equivalent - undefined
Dallas Can Grant East
Dallas, TX02.2019
Skills
- Crew Member
- Food Service
- Customer Service
- Cashiering
- Basic Math
- Cash Handling
- Technology related (3 years)
- Kitchen Experience
- Electro Tugger (Less than1 year)
- Restaurant experience
- Serving
- Retail sales
- Processor
- Reliable
- Picking/Packing
- Sorting
- Warehousing
- Using RF Scanner
- Attention to detail
- Package handling
- Workplace cleanliness
- Warehouse safety
- QC
- Order picking and processing
- Lifting and sorting
- Labeling and boxing
- Listening skills
- Excellent people skills
- Outgoing personality
- Cash handling
- Stocking and receiving
- Guest relations
Assessments
- Reliability — Completed
- July2019
- Tendency to be dependable and come to work
- Full results: Completed
- Customer Focus & Orientation — Familiar
- Responding to customer situations with sensitivity.
- Full results: Familiar
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Package Sorter
Target
09.2024 - 12.2024
Material Handler
Khols Warehouse
03.2024 - 05.2024
Imaging Specialist
Iron Mountain
09.2023 - 02.2024
Operations Associate
GoPuff
08.2022 - 07.2023
Order Fulfillment Associate
Chewy Warehouse
10.2021 - 04.2022
Cashier/Customer Service/Retail
AMF Bowling Center
10.2019 - 08.2021
High school or equivalent - undefined
Dallas Can Grant East
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