Summary
Overview
Work History
Education
Skills
Volunteer Work
Career Objective
Referral
Timeline
Generic

Gifty Konneh

Philadelphia,PA

Summary

Dynamic and reliable professional with extensive experience in customer service. Proven ability to enhance clients satisfaction through effective communication and problem-solving skills. Adept at managing high-volume situations while maintaining attention to detail and workplace safety. Committed to fostering positive relationships and collaborating with team members to achieve goals.

Overview

2026
2026
years of professional experience

Work History

Embroidery Machine Operator

FlynnO'Hara Uniforms
02.2025 - 10.2025
  • Assisted customers with inquiries and resolved issues to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
  • Collaborated with team members to manage high-volume shifts effectively during
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated industrial embroidery machines to produce high-quality designs on uniforms.

Cashier

ShopRite
01.2022 - 2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers at end of shifts.
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Collaborated with team members to optimize checkout experience during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Personal Care Assistant

Benie Homecare LLC
2020 - 2022
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Monitored clients' health conditions, reporting changes to healthcare professionals promptly.
  • Developed individualized care plans in collaboration with healthcare teams to address specific client needs.
  • Educated clients and families on medication management and health maintenance strategies.
  • Implemented safety protocols to ensure a secure environment for clients during care procedures.
  • Documented care activities accurately, maintaining compliance with regulatory standards and agency policies.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Education

Associate Degree - Healthcare Studies

Community College of Philadelphia
Philadelphia, PA

High School Diploma -

Northeast High School
Philadelphia, PA
06.2018

Skills

  • Deadline management
  • Problem-solving
  • Attention to detail
  • Reliability
  • Team collaboration
  • Adaptability and flexibility
  • Relationship building
  • Workplace safety

Volunteer Work

  • Assisted students with learning disabilities in high school with daily activities.
  • Helped promote health and wellness by encouraging proper meals and engaging exercises
  • Ensured a pleasant experience by consistently practicing empathy and care.

Career Objective

I am seeking full-time employment where I can offer my compassionate care and varied skills to help maintain/increase quality and efficiency levels of environmental and customer services.

Referral

Mawata Kamara

Timeline

Embroidery Machine Operator

FlynnO'Hara Uniforms
02.2025 - 10.2025

Cashier

ShopRite
01.2022 - 2024

Personal Care Assistant

Benie Homecare LLC
2020 - 2022

Associate Degree - Healthcare Studies

Community College of Philadelphia

High School Diploma -

Northeast High School

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