Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tammy Ly

Garland,TX

Summary

Versatile and dynamic professional with a proven track record at Self Employment, excelling in customer service and communication. Expert in digital design software and machine operations. Willing to learn new skills and software. Skilled in managing multiple priorities, my innovative approach and problem-solving abilities led to a consistent increase in client retention.

Overview

17
17
years of professional experience

Work History

Embroidery Machine Operator

Self-employeed
Garland, TX
03.2018 - Current
  • Created embroidery designs on the computer and managed machine operations to produce embroidered apparel and accessories.
  • Delivered high-quality customer service by assisting clients with their embroidery needs and ensuring timely project completion.
  • Provided timely responses to client requests, maintaining high service standards.
  • Handled financial responsibilities for procuring embroidery materials.

Lash Technician

Self Employment Specialists
Dallas, TX
07.2015 - 10.2017
  • Isolated natural lashes one by one to meticulously apply false lashes.
  • Ensured a high level of customer service, fostering a welcoming and professional environment.
  • Handled financial responsibilities to secure necessary supplies and cover rental expenses.
  • Upheld strict sanitary standards to ensure a clean salon environment.
  • Maintained efficient scheduling to ensure timely completion of client sessions.

Nail Technician

Hollywood Nail Spa
McKinney, TX
07.2009 - 09.2014
  • Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Developed creative designs on nails using a variety of colors and materials.
  • Assisted with inventory management tasks such as restocking supplies when needed.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Maintained excellent relationships with coworkers and clients, fostering a positive work environment.

Salon Receptionist

Posh Nail Spa
Dallas, TX
01.2008 - 08.2009
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Managed client scheduling to ensure fair distribution of appointments among employees.
  • Managed telephone inquiries and efficiently booked client services.
  • Ensured clients had all necessary amenities for a comfortable experience.

Education

License - Insurance All-Lines Adjuster

Texas Licensing Company
Dallas, TX
08-2024

License - Cosmetologist

ABC Beauty Academy
Garland, TX
07-2009

High School Diploma -

Naaman Forest Highschool
Garland, TX
06-2009

Skills

  • Time management
  • Deadline management
  • Organizational skills
  • Tech-Savvy
  • Machine operation
  • Digital design software
  • Appointment scheduling
  • Computer software
  • Embroidery digitizing
  • Multiple priorities management
  • Organizational skills
  • Problem-solving
  • Customer service and communication skills

Accomplishments

  • Owned my own salon suite in lashes.
  • currently managing my own small business in embroidery.

Languages

Vietnamese
Limited

Timeline

Embroidery Machine Operator

Self-employeed
03.2018 - Current

Lash Technician

Self Employment Specialists
07.2015 - 10.2017

Nail Technician

Hollywood Nail Spa
07.2009 - 09.2014

Salon Receptionist

Posh Nail Spa
01.2008 - 08.2009

License - Insurance All-Lines Adjuster

Texas Licensing Company

License - Cosmetologist

ABC Beauty Academy

High School Diploma -

Naaman Forest Highschool

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Tammy Ly