Gigi Wang
Brooklyn,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Boba Barista/Assistant Manager
I'Milky
Brooklyn, NY
03.2024 - Current
- Demonstrated exceptional communication skills in customer service interactions.
- Assisted in training new baristas on drink preparation techniques and customer service.
- Restocked supplies regularly to ensure availability of ingredients for drink preparation.
- Exercised strong problem-solving abilities to address customer inquiries effectively.
- Collaborated within teams to enhance service delivery and resolve issues.
- Utilized organizational skills to manage multiple tasks efficiently.
- Engaged in multi-tasking to ensure timely response to customer needs.
- Facilitated teamwork to achieve common goals and improve outcomes.
Cashier/Server
Burger by day
New York, NY
08.2022 - 02.2023
- Assisted customers with menu selections and special requests effectively.
- Handled cash, credit, and digital payments accurately at the register.
- Collaborated with team members to ensure smooth service during busy shifts.
- Followed safety and sanitation guidelines to ensure a clean work environment.
Online Intern
Community Counseling and Mediation
Brooklyn, New York
07.2021 - 08.2021
- Facilitated career exploration opportunities to enhance professional development.
- Set specific goals for projects to measure progress and evaluate end results.
- Developed employment skills through targeted training sessions.
- Quickly assimilated new information to improve overall productivity.
Education
Criminal Justice -
Borough of Manhattan Community College
New York (City), NY05-2026
Skills
- Fluent in English and semi-fluent in Chinese
- Adaptability in fast-paced environments
- Problem solving
- Customer service
- Communication skills
- Reliability and punctuality
- Decision making
- Organizational skills
- Time management
- POS system operation
- Positive and professional
Activities Leadership
- Red Hook Initiative, 04/01/21, 04/30/21, Communicated effectively with members to complete tasks in an orderly fashion, Volunteered at event to help the community/neighborhood
- Two Bridges, 06/01/22, 07/31/22, Volunteered and passed out food
References
References available upon request.
Timeline
Boba Barista/Assistant Manager
I'Milky
03.2024 - Current
Cashier/Server
Burger by day
08.2022 - 02.2023
Online Intern
Community Counseling and Mediation
07.2021 - 08.2021
Criminal Justice -
Borough of Manhattan Community College