Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jassie Liu

Tampa

Summary

Currently a Sophomore student at the University of South Florida. I am ready to demonstrate my abilities in completing required tasks, learning new skills and welcoming more opportunities to further my career.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Boba Barista

Moge Tee
10.2021 - Current
  • Recorded customer orders, hand crafted over 50 different types of drinks containing multiple flavors and delivered take-out orders.
  • Answered phone calls containing customer orders and resolved any dissatisfied customer complaints.
  • Ensured all supplies were fully stocked and delivered customer service with a pleasant attitude.
  • Sanitized all work stations and eating areas to establish a clean environment for customers.
  • Kept a calm atmosphere among coworkers during business rushes, assisted coworkers who were overwhelmed and sustained a proper workflow.

Front Desk Receptionist, Housekeeper

Residence Inn Marriott
06.2023 - 07.2023
  • Greeted guests at front desk and engaged in pleasant conversations.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees and payments.
  • Checked in guests to hotel rooms and verified relevant information.
  • Supplied guest market area with food items such as beverages and snacks.
  • Inspected, cleaned and prepared more than ten guest rooms per day.
  • Delivered room essentials such as bedsheets, pillows and sanitary fittings to guest rooms.


Cashier,Front Desk, Deep Fryer

China 1
01.2016 - 07.2023
  • Entered customer orders into the restaurant's wait list and packaged any to-go orders so they were ready for delivery.
  • Operated in the deep-frying station and made sure the supply counter held an adequate number of utensils and condiments.
  • Accepted online orders and guided kitchen staff in making sure orders are delivered out correctly.
  • Greeted customers entering store and responded promptly to customer needs.


Education

Bachelor of Arts - Mass Communications

University of South Florida
Tampa, FL
08.2025

Associate of Science - Hospitality And Tourism Management

Hillsborough Community College
Tampa, FL
08.2023

Skills

  • Time management
  • Adaptability in Fast-Paced Environments
  • Video Editing
  • Competency in Microsoft 365 products
  • Fluent in Mandarin Chinese

Certification

  • Event Planning Management
  • ServSafe Certificate



Timeline

Front Desk Receptionist, Housekeeper

Residence Inn Marriott
06.2023 - 07.2023

Boba Barista

Moge Tee
10.2021 - Current

Cashier,Front Desk, Deep Fryer

China 1
01.2016 - 07.2023

Bachelor of Arts - Mass Communications

University of South Florida

Associate of Science - Hospitality And Tourism Management

Hillsborough Community College

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Jassie Liu