Ambitious Human Resources Partner and Amazonian since 2017 with an exposed history working in the operational sector, and human resources of the fulfillment corporation. Fluent speaker of Spanish and English. Proficiency in daily HR operations, and ESL training.
• Demonstrated exceptional leadership potential through selection for stretch L5 HRBP role (2024-present), managing full scope of night shift responsibilities including case management, associate partnerships, and high-level business decisions
• Established and implemented comprehensive roster management system, creating standard work procedures and real-time tracking mechanisms for manager moves
• Led site-wide training initiatives for operations teams on roster management protocols and systems
• Led performance management initiatives as site's Adapt POC, conducting quarterly refresher training sessions and implementing new policy updates
• Partnered with Learning team to develop and implement standardized processes for PIT license management
• Drive DEI initiatives as Latinos@Amazon HR POC, leading Hispanic Heritage Month activities and promoting inclusive workplace practices
• Manage end-to-end employee relations processes for 2000+ associates, ensuring compliance with policies while maintaining positive employee experience
• Conduct detailed HR investigations and appeals processes, ensuring fair and consistent policy application
• Managed comprehensive HR metrics reporting and analytics, providing insights for data-driven decision making
• Led successful implementation of ESL program, enhancing workplace inclusivity and employee development
• Collaborated with site leadership to ensure timely completion of HR initiatives and compliance requirements
• Led employee engagement programs, fostering a positive workplace culture
• Administered performance management processes, including coaching and corrective actions
• Managed digital communications and marketing initiatives across multiple platforms
• Led daily operational metrics reviews, identifying trends and implementing process improvements
• Facilitated effective communication between cross-functional teams and stakeholders
Strategic HR Leadership
Employee Relations & Investigations
Performance Management
Change Management
Process Improvement
Training & Development
DEI Program Management
Data Analysis & Reporting
Leadership Coaching
Project Management
Policy Implementation
Cross-Functional Collaboration
Problem-Solving
Strategic Planning
Risk Management
Microsoft Office Suite (Excel, Word, PowerPoint)
HRIS Systems
Bilingual: English/Spanish