Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gilbert Gomez

San Antonio,TX

Summary

Results-driven Telecommunications Manager with expertise in client satisfaction, project coordination, and team development. Proven ability to secure repeat business through strong relationship management and effective training programs.

Overview

14
14
years of professional experience

Work History

Telecommunications Manager

Entrust Solutions
12.2019 - Current
  • Maintained high client satisfaction by collaborating with clients and utility companies.
  • Oversaw recruitment and training of new team members.
  • Managed client relationships to secure repeat business opportunities.
  • Collaborated with other departments within the organization to coordinate project efforts.
  • Identified and developed relationships with potential clients.
  • Coordinated project timelines and resources for optimal execution.

Telecommunications Technician

AT&T
04.2016 - 12.2019
  • Adjusted machine settings to maximize performance and equipment longevity
  • Executed troubleshooting processes to resolve malfunctions in various mechanical systems.
  • Discovered and resolved issues that affected project outcomes
  • Enacted successful repairs by applying technical skills and operations knowledge
  • Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
  • Trained new staff, leading to improved workforce growth and higher output.

Department Manager

Sam's Club
02.2012 - 04.2016
  • Collaborated with clients and utility companies to maintain satisfaction.
  • Monitored project advancement in alignment with client and company protocols.
  • Implement new hire training program onboard and train new employees within company.
  • Managed timelines to achieve project objectives.

Education

Bachelor of Science - Business Management

California Coast University
Santa Ana, CA
12-2026

Skills

  • Training and Development
  • Planning and Coordination
  • AutoCAD, Bluebeam & Adobe drafting software
  • Ability to read O-Calc and PLA files
  • ArcGIS & Google Earth
  • MS Office
  • Client relationship management
  • Team leadership
  • Time management

Languages

Spanish
Professional

References

References available upon request.

Timeline

Telecommunications Manager

Entrust Solutions
12.2019 - Current

Telecommunications Technician

AT&T
04.2016 - 12.2019

Department Manager

Sam's Club
02.2012 - 04.2016

Bachelor of Science - Business Management

California Coast University

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