Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gilbert Martin

Bayside,NY

Summary

Accomplished Lead Sales Consultant with 20+ years of experience at, adept in sales process optimization and team leadership. Excelled in exceeding sales targets through strategic client engagement and upselling, enhancing brand awareness, and fostering positive customer experiences. Skilled in four languages communication and sales strategy development, achieving top client satisfaction ratings and securing long-term partnerships. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

21
21
years of professional experience

Work History

Lead Sales Consultant

Star Toyota Of Bayside
09.2005 - Current
  • Balanced multiple responsibilities including lead generation, pipeline management, proposal creation while consistently meeting deadlines.
  • Consistently exceeded monthly sales targets through proactive client engagement and upselling strategies.
  • Systematically tracked progress on deals in the works, ensuring timely follow-ups and updates for clients to guarantee a seamless experience.
  • Negotiated contracts with key decision-makers, securing long-term partnerships for the company.
  • Spearheaded efforts to resolve customer disputes promptly, maintaining high levels of client satisfaction despite challenges encountered during transactions.
  • Cultivated a competitive environment among team members by monitoring individual performance metrics, fostering motivation towards achieving personal targets.
  • Streamlined sales process for improved efficiency, resulting in a higher closing rate.

Sales Representative

Penn Toyota
02.2003 - 02.2005
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

Bachelor of Arts - Communication

Baruch College of The City University of New York
New York, NY
05.2011

Associate of Arts - Marketing

Nassau Community College
Garden City, NY
05.2002

Skills

  • Value Proposition Development
  • Sales process optimization
  • Brand Awareness
  • Sales strategy development
  • Sales Training
  • Influencing skills
  • Team Leadership
  • Positive Customer Experience
  • Goal-Oriented
  • Customer Service
  • Persistent and Resilient
  • Customer Needs Assessment
  • Sales pitching
  • Bilingual

Languages

French
Native or Bilingual
creole
Native or Bilingual
Spanish
Professional Working

Timeline

Lead Sales Consultant

Star Toyota Of Bayside
09.2005 - Current

Sales Representative

Penn Toyota
02.2003 - 02.2005

Bachelor of Arts - Communication

Baruch College of The City University of New York

Associate of Arts - Marketing

Nassau Community College

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Gilbert Martin