Gilbert Mendoza
San Angelo,TX
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
16
16
years of professional experience
Work History
Program Director
ADACCV - Community Coalition Partnership (CCP)
09.2023 - Current
- Responsible for programmatic oversight of the Community Coalition Partnership (CCP) with direction from the prevention program director and maintaining and fulfilling programmatic standards and operations for the CCP (ex: Operations manual, staff training needs, evaluations data)
- CCP Director will serve as the immediate supervisor for the CCP Coordinator
Data Coordinator and Project Coordinator
ADACCV - RCORP
07.2022 - 08.2023
- Focus on the long-term strategies and goals to address the needs specific to our rural geographic area
- Implementation of the proposal that aids in strengthening and expanding SUD prevention, treatment and recovery services to rural residents ability to access treatment and move towards recovery
- Collect data through surveys and working with various agencies to get information that is needed
Prevention Specialist
Alcohol & Drug Awareness Center for the Concho Valley (ADACCV)
02.2020 - 07.2022
- Worked with a team to provide scientifically proven strategies to address youth and family substance use issues
- Partnered with Concho Valley Schools to provide a variety of evidence-based curriculum for students ages4-17 years of age
- Provide community-wide presentations, interactive demonstrations, hands-on activities and other educational opportunities to community groups, youth groups, churches, businesses and community social services organizations
Sales Representative
Allstate – Chris Galban Agent
03.2019 - 01.2020
- Worked as a Trusted Advisor to insure customer's Home and Auto and reviewed all their assets to assess coverages
- Work along side others to accomplish office sales goals
- Cold call, work internet leads and helped referrals to generate new sales for the agency
- Work monthly events to promote agency and produce more leads for sales staff
Sales Representative
State Farm – Tony Villarreal Agent
04.2018 - 01.2019
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Customer Advocate I
Blue Cross Blue Shield
10.2017 - 04.2018
- Customer Representative
- Handling day to day responsibilities of giving benefits, eligibility and claim status for members (sending mail, creation spreadsheets and calling providers)
- Worked on monthly goals such as call handling time, call back percentages, Ulysses Training and inventory
- Worked through several systems designed to help Blue Cross Blue Shield operate (Claims GUI, Emulators, Member Profile, Blue Squared)
Health Coach
Herbalife International
01.2014 - 04.2018
- Lead a team of individuals with specific sales goals
- Interact with customers and clients to customize nutrition programs
- Keep a schedule of one-on-one consultations
- Train new team members on our daily methods of operations
Commission Sales Associate
Sears
01.2013 - 12.2013
- Home appliances, electronics and vacuums
- Work with customers to find the right items suitable for their needs
- Work as a team to clean and restock products
- Send leads out to customers
- Change signage and displays when needed
Sales Assistant
Best Texas Tees
06.2010 - 09.2012
- Work with customers taking orders for T-Shirts and/or Signs
- Work retail and cash register
- Create T-shirts and/or Signs
Event Coordinator
Angelo State University
03.2009 - 09.2012
- University Center Program Council
- Organized and coordinated100+ events on campus
- Maintained a $95,000 budget for the organization
- Create and present proposals to our Activities Board
- Collaborated with other departments on campus (Multicultural Center, University Recreation, Housing)
- Managed teams with 25-100 people
- Delegated tasks to volunteers
- Create publicity and advertisements
Education
Bachelors of Business Administration - Marketing
Angelo State University
San Angelo, TX12.2013
Skills
- Canva
- Microsoft Word
- Excel
- PowerPoint
- Excellent people skills
- Relationship building
- Outgoing personality
Timeline
Program Director
ADACCV - Community Coalition Partnership (CCP)
09.2023 - Current
Data Coordinator and Project Coordinator
ADACCV - RCORP
07.2022 - 08.2023
Prevention Specialist
Alcohol & Drug Awareness Center for the Concho Valley (ADACCV)
02.2020 - 07.2022
Sales Representative
Allstate – Chris Galban Agent
03.2019 - 01.2020
Sales Representative
State Farm – Tony Villarreal Agent
04.2018 - 01.2019
Customer Advocate I
Blue Cross Blue Shield
10.2017 - 04.2018
Health Coach
Herbalife International
01.2014 - 04.2018
Commission Sales Associate
Sears
01.2013 - 12.2013
Sales Assistant
Best Texas Tees
06.2010 - 09.2012
Event Coordinator
Angelo State University
03.2009 - 09.2012
Bachelors of Business Administration - Marketing
Angelo State University
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