Gilbert Napoles
Round Rock,TX
Summary
Experienced and results-oriented General Manager with over 6 years of leadership in driving operational excellence, team development, and business growth. Recognized for fostering collaborative work environments, mentoring diverse teams, and aligning staff around shared goals.
Overview
9
9
years of professional experience
Work History
General Manager
Ike's Love & Sandwiches
01.2018 - Current
- Developed operational strategies to improve team efficiency and service delivery.
- Assisted in managing daily operations, ensuring adherence to policies and procedures.
- Implemented training programs for staff to improve productivity and service quality.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Assisted in recruiting, hiring and training of team members.
Cook
Buffalo Wild Wings
08.2016 - 01.2018
- Prepared and cooked high-quality dishes in fast-paced kitchen environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
La Quinta High School
Westminster, CA06-2016
No Degree - Kinesiology
Golden West College
Huntington Beach, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Ike's Love & Sandwiches
01.2018 - Current
Cook
Buffalo Wild Wings
08.2016 - 01.2018
High School Diploma -
La Quinta High School
No Degree - Kinesiology
Golden West College