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Gilbert Wanyama
Loss Prevention Professional
Omaha,NE
Work Preference
Summary
Dynamic Loss Prevention Supervisor with a proven track record at Grand Cayman Marriott Resort, achieving a 22% reduction in safety incidents. Expert in risk assessment and compliance, skilled in training staff and implementing advanced CCTV systems. Adept at collaborating with law enforcement to enhance guest safety and operational efficiency.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Loss Prevention Supervisor & Head of Department
Grand Cayman Marriott Resort
Cayman Islands
02.2021 - 07.2024
- Oversaw department operations and managed budget, reporting to General Manager, ensuring effective use of USD 500,000 annual budget.
- Directed property-wide safety, compliance, and loss prevention strategies, achieving a 22% reduction in safety-related incidents.
- Increased guest property recovery and return rates by 60%, and implemented a Lost & Found policy that resulted in 70% recovery of stored items.
- Implemented advanced CCTV analytics and access control systems, improving incident response time by 30%.
- Conducted undercover surveillance and internal audits to identify policy breaches and mitigate risks.
- Trained over 400 employees in safety awareness and compliance standards, enhancing overall emergency response readiness.
- Developed and maintained emergency response and evacuation plans, including hurricane preparedness and fire safety protocols.
- Prepared detailed incident reports and provided testimony in legal proceedings.
- Collaborated with law enforcement agencies and coordinated investigations and prosecutions.
- Led daily operational and security briefings with executive leadership, fostering compliance and enhancing risk awareness.
- Served as the primary liaison with local authorities, including police and the U.S. Consulate, supporting guest and operational matters.
Senior Loss Prevention Officer
Grand Cayman Marriott Resort
Cayman Islands
11.2015 - 02.2021
- Identified risks proactively, preventing theft, vandalism, and unsafe conditions.
- Reduced guest property loss by 55% through improved procedures and staff engagement.
- Led daily leadership reviews on operational performance and security updates.
- Supported the development of emergency response and evacuation plans.
- Served as primary liaison for police, consulates, and local organizations to assist guests.
- Responded to emergencies by coordinating EMS, administering first aid and CPR, and supporting both guests and staff.
- Monitored access logs and key control systems in compliance with ISRA and brand standards.
- Conducted routine patrols and entry checks to safeguard guest privacy and staff safety.
- Utilized CCTV systems and communication tools for monitoring and investigations.
- Maintained accurate and timely reporting using MS-Shift and MIRA systems.
- Led fire drills, safety inspections, compliance checks, and training initiatives.
- Partnered with operations leadership on threat assessments and safety audits.
- Developed department schedules aligned with occupancy levels and budget constraints.
- Managed procurement, stock control, and equipment availability.
- Coordinated shipping and handling of Lost & Found items while supporting receiving operations.
- Conducted internal audits and investigations into policy violations.
Security Supervisor
Big 5 Security Limited
Nairobi, Kenya
01.2010 - 02.2015
- Supervised security personnel and managed daily security operations across assigned sites.
- Led investigations and prepared detailed incident reports.
- Ensured safety of personnel and protection of company assets.
- Responded to emergencies, coordinated EMS, and provided first aid/CPR.
- Conducted CCTV monitoring, fire alarm system checks, and security inspections.
- Oversaw onboarding and training of new security officers.
- Managed scheduling and workforce deployment.
- Managed communication systems including VHF, HF, and PABX.
- Monitored fuel usage and identified cases of misuse or theft of company vehicles.
- Organized annual fire drills and evaluated performance improvements.
Real Estate Agent
Villa Care Limited
Kenya
06.2005 - 09.2008
- Negotiated contracts and facilitated complex real estate transactions.
- Conducted property inspections and market research to inform pricing strategies and valuation analysis.
- Developed targeted marketing campaigns using digital platforms to increase property exposure.
- Managed property listings and client relations, enhancing visibility and engagement.
- Conducted property tours and client consultations.
Education
Bachelor of Business Management and Administration - Business Administration And Management
Kenyatta University
Kenya10-2004
Skills
- Asset Protection & Shrinkage Control
- Risk management
- Crisis management
- Compliance & Regulatory Audits
- Site Inspections & Safety Audits
- Surveillance systems
- Incident Management Systems
- Access control
- Policy development
- Training programs
- Data analysis
- Vendor collaboration
- Microsoft Office Suite
- MSSHIFT
- Incident reporting
- Property & Facility Management
Certification
- OSHA Safety Certification
- CPR & First Aid Certified
- TIPS Certification (2023-2026)
- Marriott Global Safety & Security Tier 1-4
- Leadership Training - EMBARK (2023)
Accomplishments
- Head of Loss Prevention Department at a major international resort, leading an 11-member team.
- Managed a USD 500,000 annual departmental budget.
- Maintained 100% compliance in Marriott International audits (ISRA, TCP, SSA, Fire Life Safety).
- Represented the Caribbean & Latin America (CALA) region in Loss Prevention leadership forums.
- Introduced a property-wide First Aid program ensuring trained responders across all departments.
- Established a Safety & Security Committee with quarterly compliance reviews.
- Led mentorship and performance management programs for team members.
- Managed hurricane preparedness and emergency response training programs.
- Awarded Leader of the Quarter Q2 2024
References
Available upon request
Additional Information
USA Immigration & Work Authorization Process, 07/01/24, 11/30/25
Languages
English
Professional
Swahili
Professional
Timeline
Loss Prevention Supervisor & Head of Department
Grand Cayman Marriott Resort
02.2021 - 07.2024
Senior Loss Prevention Officer
Grand Cayman Marriott Resort
11.2015 - 02.2021
Security Supervisor
Big 5 Security Limited
01.2010 - 02.2015
Real Estate Agent
Villa Care Limited
06.2005 - 09.2008
Bachelor of Business Management and Administration - Business Administration And Management
Kenyatta University