Gilbert Ayao Nadjo
Chicago,IL
Summary
Organized and motivated individual with a strong focus on time management and organizational skills. Eager to apply abilities across diverse settings. Currently seeking entry-level opportunities to enhance skills and make valuable contributions to company growth.
Overview
6
6
years of professional experience
Work History
Fire Watch Guard
Malan Best Security
02.2024 - Current
- Responded quickly to emergency situations such as fires,
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Maintained daily logs of activities with detailed reports when necessary.
- Prepared written documentation related to incident reports.
- Operated radio communication systems for coordination with co-workers and supervisors.
- Conducted training sessions for new guards on company policies and procedures.
- Inspected fire extinguishers and alarms periodically for proper functionality.
Housekeeping and Laundry Attendant
The Peninsula Chicago
11.2023 - 01.2024
- Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
- Ensured all guest rooms were clean, comfortable and stocked with necessary
- Responded to guest requests for extra towels, blankets or other items.
- Checked inventory of cleaning supplies and ordered more when needed.
- Organized storage areas for efficient use
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Removed soiled linens and articles from rooms and delivered to laundry area.
Assistant Cargo Surveyor
AFRICA P& I TOGO
04.2020 - 07.2023
- Interpreted legal documents such as cargo plan, manifest , B/L, LOI, storage plan, fumigation certificate
- Inspection pre-discharge of all kinds of goods, such as bagged rice, sugar, wires,
- Containers inspection during damage or loading
- Vessel hold inspections
- Daily report during operations
- Assistance to the the captain of the vessel with the port authority or others parties
Bolt Bilingual Customer Services
Majorel Togo
01.2019 - 09.2021
- Reduced customer complaints by proactively identifying potential issues and implementing solutions.
- Resolve tickets issues for customers ( Riders or Drivers)
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
- Supported upper management in implementing new initiatives aligned with organizational goals.
- Collaborated with other departments for seamless coordination during escalated situations or special requests.
Education
OSHA Certification Online
07-2024
Bachelors - Logistics Management
ESAG -NDE Catholic College
Lomé, Togo06-2019
Skills
- Punctuality
- Verbal and written communication
- Customer Service
- Adaptive Learning
- Ability to work in a team
- A strong work ethic
- Computer skills ( Microsoft office )
- Bilingual ( French & English)
Timeline
Fire Watch Guard
Malan Best Security
02.2024 - Current
Housekeeping and Laundry Attendant
The Peninsula Chicago
11.2023 - 01.2024
Assistant Cargo Surveyor
AFRICA P& I TOGO
04.2020 - 07.2023
Bolt Bilingual Customer Services
Majorel Togo
01.2019 - 09.2021
OSHA Certification Online
Bachelors - Logistics Management
ESAG -NDE Catholic College
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