Gilberto Colome
Davenport,FL
Summary
Proven General Manager with a track record of driving business growth at Irish Mikes Auto Collision, leveraging bilingual capabilities and exceptional customer relationship management skills. Excelled in team development and strategic planning, significantly enhancing performance metrics. Adept at multitasking and time management, consistently delivering results and fostering strong customer connections.
Overview
21
21
years of professional experience
Work History
General Manager
Irish Mikes Auto Collision
01.2007 - 06.2021
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Interacted well with customers to build connections and nurture relationships.
Parts Specialist
Roger Holler Chevrolet
10.2000 - 12.2006
- Assisted customers in finding appropriate parts promptly.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Served customers in-store and by telephone to answer questions and place orders.
Education
High School Diploma -
Passaic High School
Passaic, NJ06-1984
Skills
- Bilingual fluent in english and spanish
- Team Player
- Efficient multi-tasker
- Time Management
- Customer Relationship Management
Timeline
General Manager
Irish Mikes Auto Collision
01.2007 - 06.2021
Parts Specialist
Roger Holler Chevrolet
10.2000 - 12.2006
High School Diploma -
Passaic High School
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