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Gilberto Monge Ortiz
Lake Alfred,FL
Summary
Results-driven Manager of Environmental Services with expertise in staff training and waste management strategies. Proven ability to enhance facility safety and uphold sanitation standards.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Manager of Environmental Services
Walt Disney World Resort
Orlando, Florida
05.2018 - Current
- Designed training programs for staff on effective cleaning and sanitation practices.
- Implemented waste management strategies to improve sustainability efforts.
- Collaborated with maintenance teams to resolve facility cleanliness and safety concerns.
- Oversaw inventory management of cleaning supplies and equipment usage.
Regional Public Areas Supervisor
Yatch and beach Club Resort Walt Disney World
Orlando, Florida
07.2015 - 05.2018
- Directed daily operations for a team of 15 employees, ensuring workflow efficiency.
- Coordinated team schedules to optimize staffing levels and coverage across departments.
- Trained new employees on company policies and safety procedures to ensure compliance.
- Facilitated interdepartmental communication to enhance collaboration and problem-solving.
- Conducted regular performance evaluations, delivering constructive feedback and support.
- Resolved employee conflicts through mediation, promoting teamwork and a positive work environment.
- Monitored employee productivity, providing coaching to improve performance outcomes.
- Addressed customer complaints promptly, maintaining high levels of customer satisfaction.
Education
High School Diploma -
Escuela Superior Republica De Colombia
San Juan Puerto Rico5 1987
Skills
- OSHA certification
- Staff training and development
- Waste management strategies
- Inventory management
- Sanitation standards
- Facility safety protocols
- Environmental compliance
- Project management methodologies
- Health regulations adherence
- Problem-solving techniques
- Effective communication skills
- Hazardous materials handling
- Industrial hygiene practices
Certification
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
Education and Training
other
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Manager of Environmental Services
Walt Disney World Resort
05.2018 - Current
Regional Public Areas Supervisor
Yatch and beach Club Resort Walt Disney World
07.2015 - 05.2018
High School Diploma -
Escuela Superior Republica De Colombia