Gilberto Sanchez
Denton,Texas
Summary
Versatile and dynamic professional with a proven track record of exceeding customer expectations at Tommy's Express Car Wash and in self-employment. Skilled in cleanliness and exceptional communication, adept at training colleagues and enhancing customer experiences. Demonstrates a strong ability to adapt to change, ensuring high-quality outcomes in diverse roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
FOH Team Member
54th Street Restaurant & Drafthouse
09.2024 - Current
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Wash Technician
Tommy's Express Car Wash
05.2024 - 09.2024
- Reinforced company reputation for excellence through consistently high quality workmanship that exceeded customer expectations on each visit.
- Contributed to team success by assisting with training of new technicians, sharing best practices, and collaborating effectively.
- Ensured high-quality results through consistent attention to detail in all aspects of vehicle cleaning.
- Demonstrated versatility in handling various types of vehicles, from compact cars to large trucks or SUVs.
- Assisted customers with car wash services and product
recommendations, enhancing the overall customer
experience. - Operated wash equipment and ensured the cleanliness of
vehicles and facility, contributing to customer satisfaction.
Construction Painter
Self-employeed
03.2023 - 08.2023
- Managed inventory of supplies and tools to maintain efficiency on job sites without delays or unnecessary expenses.
- Prepared surfaces for painting by filling cracks, holes, and sanding imperfections to achieve a smooth finish.
- Completed touch-ups post-project completion, ensuring complete satisfaction with final results.
- Coordinated with other trade professionals like drywallers or electricians when necessary for project completion.
- Safely operated equipment such as ladders, scaffolding, and lifts in compliance with safety guidelines.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
Education
High School Diploma -
K-12
Denton, TX05-2025
Skills
- Cleanliness
- Salesmanship
- Greeting guests
- Training and mentoring
- Hand tools usage
- Waste disposal
- Cleaning techniques
- Cleaning procedures
- Multitasking proficiency
- Team player mentality
- Exceptional communication
- Adaptable to change
Accomplishments
- Became the highest top seller within two weeks of working and held my position till my departure.
- Became one of the best Busser's within a week prior to having no Restaurant experience.
- Developed time-saving techniques for prepping and painting, reducing project times without sacrificing quality.
Certification
- Harassment
- ServSafe Food Handler's Certification
- Equipment Operation and Maintenance
- Customer Service
- OSHA Safety Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
FOH Team Member
54th Street Restaurant & Drafthouse
09.2024 - Current
Wash Technician
Tommy's Express Car Wash
05.2024 - 09.2024
Construction Painter
Self-employeed
03.2023 - 08.2023
- Harassment
- ServSafe Food Handler's Certification
- Equipment Operation and Maintenance
- Customer Service
- OSHA Safety Training
High School Diploma -
K-12
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