Gilda Reynoso
Hollywood
Summary
Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.
Overview
24
24
years of professional experience
Work History
Business Owner
Lash And Brows By GR
11.2024 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Driver
Manheim Cox Automotive
03.2023 - 04.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Store Owner
Lulu Boutique & Gifterie
04.2017 - 04.2019
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Accounting Assistant
HSBC Bank Argentina
06.2006 - 02.2015
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Bank Teller
Banco Galicia Y Bs. As.
10.2000 - 03.2006
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
Education
GED -
Joliet Junior College
Joliet, IL02.2023
Bachelor of Accounting -
Instituto Cardenal Copello
Presidente Derqui, Buenos Aires, Argentina03.1998
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Team collaboration and leadership
- Business administration
- Purchasing and planning
Timeline
Business Owner
Lash And Brows By GR
11.2024 - Current
Driver
Manheim Cox Automotive
03.2023 - 04.2024
Store Owner
Lulu Boutique & Gifterie
04.2017 - 04.2019
Accounting Assistant
HSBC Bank Argentina
06.2006 - 02.2015
Bank Teller
Banco Galicia Y Bs. As.
10.2000 - 03.2006
GED -
Joliet Junior College
Bachelor of Accounting -
Instituto Cardenal Copello
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