Gilda Williams
Columbia,SC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
Work History
Quality Assurance Specialist
NEPHRON PHARMACEUTICALS CORPORATION
03.2020 - 02.2023
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Analyzed quality and performance data to support operational decision-making.
- Implemented process improvements to increase productivity in quality assurance operations.
- Fixed identified issues to improve workflows.
- Monitored product standards and quality-control programs.
- Reported problems and concerns to management.
Residential Director
Babcock Center
09.1990 - 01.2020
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Provided crisis management and intervention during emergency situations.
- Collaborated with residential team to maximize effective and efficient operations.
- Developed, implemented and monitored residential policies and procedures.
- Solved grievances and complaints by collaborating with residents.
Education
Bachelor Of Arts - Psychology
University of South Carolina - Columbia
Columbia, SC05.1987
Skills
- Productivity Benchmarks
- Application Testing
- Communication Proficiency
- Sampling
- Team Leadership
- Personnel Management
- Monitoring Visits
- Verbal and Written Communication
- Quality Assurance
- Project Management
Timeline
Quality Assurance Specialist
NEPHRON PHARMACEUTICALS CORPORATION
03.2020 - 02.2023
Residential Director
Babcock Center
09.1990 - 01.2020
Bachelor Of Arts - Psychology
University of South Carolina - Columbia