Gilda Maria Cuellar Saucedo

Greeted clients and pets upon arrival, enhancing overall client experience.

Answered incoming calls and addressed inquiries, ensuring timely support for client needs.

• Scheduled appointments and maintained accurate client records, contributing to streamlined operations.
• Processed payments and maintained accurate financial transaction records.
• Provided administrative support to veterinary staff for streamlined operations.
• Managed the inventory of medical supplies to ensure availability.
• Assisted in the preparation of veterinary examinations and procedures.
• Assisted in hospitalization and discharge processes for pets.

Supervised daily operations of housekeeping staff to maintain cleanliness in guest rooms.

• Oversaw the work of over 10 housekeepers, ensuring adherence to quality standards.
• Delegated tasks effectively to ensure optimal team performance within hotel standards.
• Managed staffing adjustments to promptly address absenteeism, ensuring consistent coverage and service quality.
• Conducted meetings with housekeeping team to clarify job functions and expectations, enhancing team communication.
• Delivered constructive feedback to staff, recognizing achievements and guiding improvements in performance.

• Cleaned and sanitized bathrooms to ensure hygiene standards.
• Swept, dusted, mopped, and vacuumed floors to maintain cleanliness in various settings.
• Washed windows, walls, and woodwork; waxed and polished surfaces.
• Organized furniture and cleaned cabinets to improve space utilization and accessibility.
• Sorted, folded, and stored laundry to maintain organization. including sorting, folding, ironing, and storing.
• Arranged and made beds to enhance room presentation. and stripped linens according to requirements.
• Removed unnecessary items to create tidy and functional spaces. upon request to maintain orderliness.
• Maintained inventory of environmentally safe cleaning materials away from children.

• Set up machines to effectively initiate production cycles, ensuring timely operations.
• Adjusted machine settings to maintain optimal speed and performance, contributing to smooth production flow.
• Conducted periodic tests on machine operations to ensure reliability.
• Maintained detailed production logs to monitor performance and highlight improvement areas.
• Performed quality checks to uphold product standards.
• Worked with team members on continuous improvement initiatives, fostering a culture of efficiency and collaboration.

Delivered exceptional food and beverage service, collaborating with managers, hosts, and bartenders.

• Greeted guests by name and escorted them to their tables.
• Promoted menu offerings by effectively taking and serving orders to enhance guest experience.
• Prepared detailed checks and managed cash and credit card transactions to ensure accuracy and efficiency.
• Maintained cleanliness of work areas by promptly removing dishes to kitchen, supporting smooth operations.
• Ensured accuracy in cashier tally sheets with supervisor verification of discrepancies.
• Adhered strictly to licensing laws and weights and measures regulations.