Gilberto Duran
Santa Cruz,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Store Manager of Operations
Kelly-Moore Paints
Santa Cruz, CA
02.2012 - 01.2021
- Sales clerk.
- Oversaw daily operations and provided leadership to a team of sales associates to drive store sales and meet performance goals.
- Utilized excellent communication skills to build and maintain customer relationships, resulting in increased customer satisfaction and loyalty.
- Created a wide variety of custom color matches for all customers.
- Opened and closed store by balancing cash registers and receipts.
Outside Sales Representative
Kelly-Moore Paints
01.2021 - 01.2024
- Managed over 700 accounts
- Made visits with home owner and painting contractor for color consultations.
- Consistently exceeded sales targets by 10% through strategic networking and cold calling to generate new leads
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Food Service Worker
Whitings Fun Foods
Santa Cruz, CA
06.2024 - Current
- Manage food truck and sales
- Seasonal Position
- Served Dippin' Dots Ice Cream
- Kept front check out area clean and organized for efficient service.
- Travel to various locations, such as county events and fairs
Education
Business
Cabrillo College
Aptos, CA01-2012
Santa Cruz High School
Santa Cruz, CA06-2009
Skills
- Leadership: Experienced in leading and supervising a team, demonstrating strong leadership skills by effectively delegating tasks, providing guidance and support, and ensuring team cohesion
- Customer service: Committed to providing exceptional customer service, with a focus on building positive relationships and exceeding customer expectations Skilled in handling challenging situations and resolving customer complaints
- Problem-solving skills: Able to identify and address customer concerns or objections, and find effective solutions
- Strong sales acumen: Proven track record of meeting and exceeding sales targets, with a deep understanding of the sales process
- Tech-savvy: Proficient in using software and customer relationship management systems to track and manage customer interactions and sales data
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Timeline
Food Service Worker
Whitings Fun Foods
06.2024 - Current
Outside Sales Representative
Kelly-Moore Paints
01.2021 - 01.2024
Store Manager of Operations
Kelly-Moore Paints
02.2012 - 01.2021
Business
Cabrillo College
Santa Cruz High School
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