Giles Hopson
Flushing Queens,NY
Summary
Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills.
Overview
11
11
years of professional experience
Work History
Emergency Veterinary Assistant
Vegas.com
Williamsburg, NY
11.2022 - Current
- Monitored vital signs of patients during surgery or other medical procedures.
- Collected blood samples from animals for testing purposes.
- Performed laboratory tests such as fecal analysis and urinalysis.
- Ensured that all equipment was properly maintained and sterilized between uses.
- Maintained cleanliness and sanitation of exam rooms and treatment areas.
- Assisted with the preparation of radiographs.
- Prepared surgical instruments prior to operations.
- Organized inventory supplies according to established protocols.
- Provided emotional support and comfort to pet owners in distress.
- Restrained animals for exams or treatments while ensuring their safety and comfort.
- Assisted veterinarians with the examination, diagnosis, and treatment of animals.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Sterilized and maintained veterinary care instruments and equipment.
Front Desk/ Dog Handler
The Canine Corner
Brooklyn, New York
07.2022 - 11.2022
- Ensured safe and secure handling of all dogs while in the facility.
- Monitored dog behavior and temperament when interacting with other animals in the facility.
- Walked dogs around the property multiple times a day for exercise purposes.
- Performed regular grooming tasks such as brushing fur, trimming nails and cleaning ears.
- Provided basic obedience training for new arrivals and worked with them on commands such as sit, stay, heel, come.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Front Desk/Retail Clerk
My Pet's Wellness
New York, NY
05.2021 - 05.2022
- Answered telephone calls to take orders or address customer inquiries.
- Operated cash register to process customer payments.
- Provided excellent customer service by greeting each customer in a friendly manner.
- Maintained cleanliness of sales floor and stockroom areas.
- Processed returns and exchanges in accordance with store procedures.
- Assisted management in training new employees on retail processes and procedures.
- Assisted customers with product selection and inquiries.
Mobile Expert
T-Mobile
Long Island, NY
10.2020 - 04.2021
- Opened and closed the facility, Greeted clients, Handled payment transactions, Assisted customers with questions on products, Maintained cleanliness throughout store
- Resolved customer complaints regarding their mobile device experience in a timely manner.
- Advised customers on which model best suits their needs based on budget constraints and desired features.
Certified Cosmetic Agent
Sephora
New York, NY
04.2019 - 04.2020
- Greeted clients, Assisted clients with product information, Inventory management and restocking, Handled payment transactions
- Conducted market research to identify trends and opportunities in the industry.
- Developed customer relationships and ensured satisfaction with services.
Cashier/Inventory Clerk
Elf Cosmetics
Queens, NY
08.2018 - 03.2019
- Managed inventory stock for facility, Booked appointments for clients with Beauty Consultant, Assisted customers with products
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Kennel Assistant
Doggy Be Good
Queens, NY
12.2013 - 07.2016
- Assisted groomer with pets, Managed feeding schedule for boarding dogs, Managed inventory stock of supplies for facility, Exercised boarding dogs with active play
- Developed positive relationships with clients through effective communication skills.
- Exercised animals on a regular basis in order to keep them physically fit and mentally stimulated.
- Monitored animal health by observing behaviors and physical conditions, administering medications as prescribed by veterinarians, and alerting veterinary staff of any changes or concerns.
Education
High School Diploma -
John Bowne Agriculture High School
01.2015
Skills
- Reception Area Maintenance
- Animal Safety
- Procedure Support
- Gowning and gloving procedures
- Pre-anesthetic preparation
- Animal restraint
- Sample Collection
- Veterinary Terminology
- Client Education
- Medication Administration
- Proficient in Microsoft office
- Appointment Scheduling
- Surgical Assistance
- Patient Flow Management
- Cleaning and sanitizing
- Client Communication
- Animal Handling
- Veterinary standards and procedures
References
References available upon request.
Timeline
Emergency Veterinary Assistant
Vegas.com
11.2022 - Current
Front Desk/ Dog Handler
The Canine Corner
07.2022 - 11.2022
Front Desk/Retail Clerk
My Pet's Wellness
05.2021 - 05.2022
Mobile Expert
T-Mobile
10.2020 - 04.2021
Certified Cosmetic Agent
Sephora
04.2019 - 04.2020
Cashier/Inventory Clerk
Elf Cosmetics
08.2018 - 03.2019
Kennel Assistant
Doggy Be Good
12.2013 - 07.2016
High School Diploma -
John Bowne Agriculture High School
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