Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Residency status
Timeline
Generic
Gilles Vandevelde

Gilles Vandevelde

Los Angeles,CA

Summary

Seasoned and multi-faceted Program Manager with a proven track record of successful delivery around the globe. Effective in managing cross-functional teams through complex business and technology programs. Strong people manager, with ability to rapidly adapt to new situations and achieve results.

Overview

13
13
years of professional experience
3
3

Certifications

Work History

Senior Manager, Technology Solution Delivery

EY
Los Angeles, CA
01.2020 - Current
  • Led multiple Global Business and Technology Transformation Programs within Fortune 500 Companies, optimizing business operations and reducing costs.
  • Managed multiple cross-functional teams of 10+ employees on client engagements, business development and internal training initiatives.
  • Focus on Consumer Banking / Real-time Payments, Cards Issuing & Acquiring.
  • Conducted regular performance reviews for direct reports + coaching and mentoring.
  • Participated in recruitment initiatives by interviewing and selecting potential candidates.

Senior Manager, Digital & Customer

EY
Belgium, Brussels
04.2016 - 01.2020
  • Led multiple complex engagements in Digital Transformation, Process Improvement and Customer Experience Optimization within Leading European Financial Institutions.
  • Focus on Retail / Private / Wealth Management - Save & Invest and Lending.
  • Organized Fintech collaboration events bringing clients and startups together.
  • Facilitated training for experienced and junior resources.
  • Promoted from Manager to Senior Manager after 1.5 years.

Consultant, Financial Services

Accenture
Belgium, Brussels
10.2010 - 04.2016
  • Supported complex system migration/optimization engagements within the IT payments department of a Global Financial institution, coordinating onshore and offshore resources throughout the entire end-to-end Software Delivery Life-Cycle (SDLC).
  • Supported multiple restructuring programs following a merger of two Leading Financial institution, covering Operating Model Redesign, Process optimization, Change Management.
  • Focus on Retail & Corporate Banking / Cash Management, Treasury and SEPA Payments.
  • Promoted from Analyst to Consultant to Associate Manager over 5 years.

Education

Master of Science - Business Engineering

Catholic University of Leuven (KUL)
Belgium, Leuven
06.2010

Skills

  • Program & Project Management
  • Budget & Capacity Management
  • Strategic Planning / Business Case
  • Business Process Optimization
  • Operating Model Analysis
  • Change Management
  • Banking / Payments / Invest / Lending
  • Technology / SDLC / Offshore Delivery
  • Stakeholder Management and Communication
  • Cross-Functional / Global Collaboration
  • Training, Mentoring & Coaching

Languages

English
Full Professional
French
Native/ Bilingual
Dutch
Native/ Bilingual
Spanish
Limited

Certification

- AgilePM Practitioner (APMG International)

- AgilePM Foundation (APMG International)

- Certified ScrumMaster (Scrum Alliance)

- EY Digital - Bronze

- EY Innovation - Agile - Bronze

Affiliations

Hobbies: Tennis, Gym HIIT training, Dancing (Waltz/Foxtrot/Swing)

Residency status

Permanent Resident / Green Card Holder

Timeline

Senior Manager, Technology Solution Delivery

EY
01.2020 - Current

Senior Manager, Digital & Customer

EY
04.2016 - 01.2020

Consultant, Financial Services

Accenture
10.2010 - 04.2016

Master of Science - Business Engineering

Catholic University of Leuven (KUL)

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Gilles Vandevelde