GILLIAN COOKE
Hemet,CA
Summary
With a proven track record at In Home Support Services Riverside County, I excel in multitasking and compassionate care, significantly enhancing patient and client satisfaction. My adeptness in organization and effective communication, coupled with a respectful approach, ensures optimal service delivery and achievement in fast-paced environments.
Overview
24
24
years of professional experience
Work History
CAREGIVER
In Home Support Services Riverside County
08.2023 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Foster Care Provider
ALPHA FOSTER PARENT AGENCY
08.2015 - 01.2017
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Collaborated with caseworkers and support teams to ensure proper care for each individual child in the foster system.
- Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
- Helped reunify birth families through coordinated visitation strategies.
Receptionist
OVERNIGHT INDUSTRIAL SUPPLY
01.2001 - 07.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
WESTMINSTER HIGH SCHOOL
14325 GOLDENWEST ST., WESTMINSTER, CA 9268306-1965
Skills
- Organization skills
- Respectful and compassionate
- Nutrition planning
- Time management
- Dependable and responsible
- Verbal and written communication
- Multitasking and organization
- Customer and client relations
Languages
English
Full Professional
Timeline
CAREGIVER
In Home Support Services Riverside County
08.2023 - Current
Foster Care Provider
ALPHA FOSTER PARENT AGENCY
08.2015 - 01.2017
Receptionist
OVERNIGHT INDUSTRIAL SUPPLY
01.2001 - 07.2008
High School Diploma -
WESTMINSTER HIGH SCHOOL
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