Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Gillian Haviland Lie

Kotzebue,AK

Summary

Proven track record in office administration and customer service, honed at Maniilaq Health Center. Excelled in data entry and building client relationships, significantly enhancing patient experience. Demonstrated ability to maintain confidentiality and manage sensitive information, showcasing strong computer skills and a commitment to professional growth.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Maniilaq Health Center
07.2022 - 07.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Dental Assistant Trainee

Maniilaq Health Center
05.2019 - 07.2022
  • Assisted dentists with various dental procedures, ensuring a smooth workflow and positive patient experience.
  • Participated in continuing education courses to stay current on industry trends and best practices for optimal patient care.
  • Supported dentist during oral surgeries, helping to minimize complications and ensure successful outcomes.
  • Built rapport with pediatric patients, creating a positive atmosphere that eased their anxiety about dental visits.

Education

Buckland High School
Buckland, AK
05.2017

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration

Timeline

Administrative Assistant

Maniilaq Health Center
07.2022 - 07.2024

Dental Assistant Trainee

Maniilaq Health Center
05.2019 - 07.2022

Buckland High School

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Gillian Haviland Lie