Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gillian Marie Rhodes

Springfield,MO

Summary

Highly organized and detail-oriented auto title clerk with 8+ years of experience. Personable and motivated with extreme loyalty and pride for the company.

Overview

14
14
years of professional experience

Work History

DMV Clerk

Glenstone License Office
05.2025 - Current
  • Maintained a high level of accuracy when entering data into the DMV system, reducing errors and improving overall efficiency.
  • Provided excellent service to customers seeking driving permits or license renewals, resulting in positive feedback from clients.
  • Streamlined customer service by efficiently processing vehicle registrations and driver''s license applications.
  • Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly.

Automotive Biller

Reliable Chevrolet
05.2024 - 02.2025
  • Performed monthly account reconciliations to identify any discrepancies in the billing system.
  • Provided support to accounting staff during month-end close process by preparing journal entries as needed.
  • Created detailed reports outlining current receivables balances, aging analysis, transaction logs.
  • Collaborated with other departments to ensure timely processing of payments received from customers.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.

Title Clerk / Billing Clerk

Youngblood Auto / Springfield Kia
08.2017 - 04.2024
  • Processed all new and pre-owned title work to be compliant for state laws
  • Matched all EFT banking funds with appropriate customer
  • Added new and pre-owned inventory to Dealertrack/CDK and accurately added a cost to the General Ledger for each individual vehicle
  • Process all Retail Installment Contracts and submit them to the appropriate lender
  • Checked for complete accuracy and completeness on all documents including proper vehicle sale and purchase prices, also for signatures on all required forms and documents
  • Posted accounting for each car deal to the GL
  • Verify all information is correct, enter sales commission, then create journal entry to post to the GL
  • Prepared payoff checks for trade ins
  • Effectively and efficiently communicated with customers

Assistant Manager

Republic License Office
03.2016 - 08.2017
  • Assisted customers with plate renewals, titling, and registering their vehicles or watercraft
  • Processed permits and drivers licenses to applicable drivers
  • Maintained cash drawer
  • Accurately documented daily deposits
  • Reviewed all clerks paperwork for accuracy before submitting it to the state

Solutions Specialist

Russell Cellular
04.2014 - 09.2015
  • Received inbound calls from various stores from across the US requiring assistance on returns and discounts

First Impressions Coordinator

Central States Industrial
09.2012 - 04.2014
  • Answered all incoming calls and directs them to the appropriate department
  • Greeted customers and vendors

Department Lead / Cashier

Shoe Carnival
04.2011 - 09.2012
  • Greeted customers and assisted them with acquiring shoes
  • Maintained a cash drawer and balanced the drawer with accuracy
  • Unloaded new inventory

Education

High School Diploma -

Parkview High School
Springfield, MO

Skills

  • Administrative support experience
  • Strong attention to detail
  • Data entry expertise
  • Coding proficiency
  • Research and due diligence
  • Month-end closing procedures
  • Records organization and review

References

  • Connie Gainer, Co-worker, 417-988-0110
  • Keith Osburn, Old Boss, 417-839-1307
  • Aaron Putty, Co-Worker, 573-837-0769

Timeline

DMV Clerk

Glenstone License Office
05.2025 - Current

Automotive Biller

Reliable Chevrolet
05.2024 - 02.2025

Title Clerk / Billing Clerk

Youngblood Auto / Springfield Kia
08.2017 - 04.2024

Assistant Manager

Republic License Office
03.2016 - 08.2017

Solutions Specialist

Russell Cellular
04.2014 - 09.2015

First Impressions Coordinator

Central States Industrial
09.2012 - 04.2014

Department Lead / Cashier

Shoe Carnival
04.2011 - 09.2012

High School Diploma -

Parkview High School