Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Gillian Sprague

Summary

To be apart of a team where I can showcase my skills,personality and advance professional. This opportunity is not just a job,but a career to take pride in many years to come.

Overview

Work History

Insurance Broker

Ideal concepts insurance
Allentown , PA
  • Presented and clearly explained insurance policy options based on clients' needs and goals.
  • Promoted client retention through high-quality service and follow through.
  • Provided information and answered questions via personal meetings, telephone calls and email.
  • Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
  • Made appointments with potential clients to discuss products.

Administrative Assistant

Curtis Allen Designs
Fort Myers , FL
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Directed customer inquiries to appropriate department personnel.

Waitress

Famous Dave's Bar-B-Que
Fort Myers , FL
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.

Education

Cosmetologist -

Sunstate Academy
Fort Myers, FL
04.2008

High School Diploma -

Mariner High School
Cape Coral, FL
06.2004

Skills

  • Active listening skills
  • Energetic work attitude
  • Customer service expert
  • Data Entry
  • Filling
  • Customer service
  • Multitasking
  • Problem resolution
  • Organization
  • Working collaboratively
  • Troubleshooting
  • Strong Telephone Skills

Certifications

Licensed with a 240- Health 214 Life

Knowledge of Medicare

Timeline

Insurance Broker

Ideal concepts insurance

Cosmetologist -

Sunstate Academy

High School Diploma -

Mariner High School

Administrative Assistant

Curtis Allen Designs

Waitress

Famous Dave's Bar-B-Que

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Gillian Sprague