Gimena Jimenez Fonseca
Bryan,TX
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
Work History
Assistant Rural Carrier
USPS
02.2026 - Current
- Sorted and delivered packages to designated routes efficiently and accurately.
- Adapted quickly to unexpected changes in route assignments due to staffing needs or other factors impacting operations.
- Enhanced customer satisfaction by promptly delivering packages to rural addresses.
- Organized packages ahead of delivery runs for correct routing.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Employed GPS and other navigational tools to find shortest routes to locations.
Cashier
Kurten Truck Stop LLC
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced daily reconciliations.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Trained new cashiers on operational procedures and best practices.
- Monitored store environment for cleanliness and safety compliance standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Cashier/ Door Host/customer Service Host/money Services Host/ Self Checkout Host
Walmart
04.2023 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Maintained accurate cash drawer and balanced daily transactions.
- Trained new cashiers on operational procedures and customer service standards.
- Delivered exceptional service by actively listening to customer needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Dishwasher/waitress/cashier
Irma’s taqueria
12.2019 - 01.2023
- Operated commercial dishwashing machines to ensure cleanliness and sanitation of all kitchenware.
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed multiple tables simultaneously, prioritizing tasks to meet diverse customer needs effectively.
- Resolved customer complaints promptly
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Dishwasher/waitress
La perla taqueria
06.2018 - 12.2019
- Clean tables
- Wash & organize dishes
- Pack to-go orders
- Take orders through the phone and in person
- Deep clean floor and restroom
- Memorizing the menu and offering recommendation to customers
- Serve customers in an accommodating manner
- Arrange table setting
- Greet customers politely and positively
- Operated dishwashing equipment to ensure cleanliness and sanitation of all kitchenware.
Education
High school diploma -
Travis B. Bryan High School
Bryan, TX05-2021
Education
Texas A&M University
College Station, TX05-2026
Skills
- Customer service
- Time management skills
- Cash handling
- Work ethic and integrity
- Patience and empathy
- Active listening
- Problem resolution
- Spanish fluency
Timeline
Assistant Rural Carrier
USPS
02.2026 - Current
Cashier
Kurten Truck Stop LLC
07.2025 - Current
Cashier/ Door Host/customer Service Host/money Services Host/ Self Checkout Host
Walmart
04.2023 - 06.2025
Dishwasher/waitress/cashier
Irma’s taqueria
12.2019 - 01.2023
Dishwasher/waitress
La perla taqueria
06.2018 - 12.2019
High school diploma -
Travis B. Bryan High School
Education
Texas A&M University
Qualifications
- Flexible availability, including weekends
- Bilingual: English & Spanish
- Strong customer service skills
- Skilled in handling customer interactions, transactions, and problem resolution
- Organized, dependable, and able to multitask under pressure