Gina Acosta
Fresno,TX
Summary
I am bilingual a team member and fast learner a dedicated person that implements quality and safety to the company and others l like to see things out of the box and always willing to learn.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Phone Sales Representative
Spectrum Voice Technologies
Bryan, Texas
11.2023 - 06.2024
- Attended training sessions as required by management for continuing education purposes.
- Adhered to company policies and procedures while handling customer inquiries.
- Conducted follow-up calls with existing clients to cross-sell new products.
- Developed relationships with customers in order to increase sales opportunities.
Packing Supervisor
Wood field pharmaceutical
Houston, Texas
03.2019 - 08.2021
- Resolved customer complaints related to quality control issues.
- Developed safety protocols for storage and shipment of goods.
- Directed the packing team in loading and unloading of products.
- Attended meetings to stay updated on new developments impacting the packing process or changes in customer requirements.
Cleaning Supervisor
Gal pharmaceuticals
Houston, Texas
01.2011 - 03.2019
- Coordinated with other departments regarding special events or projects requiring additional cleaning services.
- Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
Education
CNA - Health And Physical Education
Southern Careers Institute Inc
Austin, TX07-2024
Management And Organization Studies - Business Administration And Management
Management Training
Houston, TX04-2020
GED -
Lawrence E Elkins High School
Missouri City, TXSkills
- Script Memorization
- Closing Techniques
- Follow-up calls
- Building rapport
Timeline
Phone Sales Representative
Spectrum Voice Technologies
11.2023 - 06.2024
Packing Supervisor
Wood field pharmaceutical
03.2019 - 08.2021
Cleaning Supervisor
Gal pharmaceuticals
01.2011 - 03.2019
CNA - Health And Physical Education
Southern Careers Institute Inc
Management And Organization Studies - Business Administration And Management
Management Training
GED -
Lawrence E Elkins High School