Organized daily work based on collection priority.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Collected blood samples in accordance with laboratory protocols and regulations.
Phlebotomist
Durango VA clinic
04.2023 - 12.2023
Phlebotomist II
Baystate Franklin Hospital
10.2020 - 02.2023
Esthetician
European Wax Center
04.2016 - 03.2017
Providing professional and timely service as well as making clients feel comfortable, with high repeat clientele.
Performed full body waxing in a timely manner, providing a comfortable environment for clients.
Educating guests on products, the phases of hair growth, and the importance of home care.
Informing guests on products, to increase revenue, for myself and the company.
Esthetician
Cranwell Spa and Resort
05.2015 - 06.2016
Server
Blue Heron Restaurant
06.2012 - 10.2015
Worked with POS system to place orders, manage bills, and handle complimentary items.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Cultivated warm relationships with regular customers.
Server/Bartender/Shift Manager
Bubala's by the Bay
01.1996 - 01.2012
Accountable for the overall operations management of the restaurant, with duties that include staff supervision, fiscal management, inventory control, customer service and the promotion of consistent, positive employee/ customer relations.
Managed 20-40 employees, delegated work, and ensured performance accountability.
Established daily priorities; coordinated/monitored the flow of services and activities.
Addressed all customer service issues, and provided effective, timely resolutions.