Gina Baxter
Old Bridge,NJ
Summary
Accounting/Administrative professional with 12 years of extensive expertise in financial management and regulatory compliance. Proven skills in financial analysis, accounts management, and operational efficiency, combined with strong leadership and time management abilities. Adept at improving budget adherence and fostering team collaboration to achieve organizational goals. Seeking a challenging role to leverage my skills and experience for career growth.
Overview
11
11
years of professional experience
Work History
Business & Office Operations
Klein Recycling
Hillsborough, New Jersey
04.2016 - Current
- Bookkeeping, reconciliation of operating and credit card accounts, AP/AR
- Monthly reporting
- Preparing all year end documents for business tax reporting
- Quickbooks Invoicing, Deposits
- HR: track and record hours, process payroll, onboarding
- Direct Support to Owner, President, Sales team, and Field team
- Team training
- Initial point of contact
- Manages all IFTA/IRP, Registrations, and Trucking Compliance
- Screens leads/sales calls, track, and route appropriately
- Manage companies' insurance renewals: vehicles, general liability, workers comp and licenses
- Manage all scheduling, calendar, and travel arrangements
- Job costing and Proposal preparation, Annual budget, and monthly operation Budget preparation
Service Writer / Sales / Administrative
Fullerton Auto Group
Somerville, New Jersey
04.2015 - 06.2016
- Diagnose and initiate automotive repairs, ensuring accurate service and customer satisfaction
- Verify warranty coverage, develop detailed estimates, and maintain comprehensive repair records
- Manages automotive service workflow, from initial customer consultation to final repair order completion, ensuring efficient operations and customer satisfaction
- Analyzes vehicle performance issues, interprets diagnostic results, and develops comprehensive repair estimates, optimizing service recommendations
- Fosters strong relationships with customers and technicians, facilitating clear communication to align service expectations and technical solutions
- Drives service department profitability through upselling appropriate maintenance services and ensuring timely completion
- Initial point of contact for Company
- Heavy correspondence with clients
- Administration and Customer relations
- Workflow Management
Service Writer / Sales / Administrative
Ditschman Flemington Ford
Flemington, New Jersey
11.2013 - 04.2015
- Liaison between the dealership's customers and our service team
- Responsible for understanding customers' needs and communicating them to our service technicians/mechanics
- Responsible for setting expectations with the customer on costs, time estimates, and warranties
- Trained employees according to NJ State requirements in operating facility
- Extensive Administrative and clerical duties
Education
Middlesex County College
Skills
- Building and maintaining client relations
- Managing staff
- Maximizing office efficiency
- Administrative support
- Evaluating workflow processes
- Verbal communication
- Written communication
- Critical thinking
- Evaluation skills
- Accounting
- Bookkeeping
- Accounts Receivable
- Accounts Payable
- Invoicing
- Payroll
- Collections
- Onboarding
- Project management
- Multi-tasking
- Attention to detail
- Management skills
- Interpersonal skills
- CRM software
- Quickbooks
- Microsoft Office
- Adobe
- ADP
- Dispatch Software
- Zoom
- Microsoft Teams
- Google Workspace
- Google Chrome
- Microsoft Edge
Locations
- Klein Recycling, Hillsborough, New Jersey
- Fullerton Auto Group, Somerville, New Jersey
- Ditschman Flemington Ford, Flemington, New Jersey
Systems
- Quickbooks
- Microsoft Office - Word, Excel, PowerPoint, Outlook
- Adobe
- ADP
- Dispatch Software
- Zoom
- Microsoft Teams
- Google Workspace
- Google Chrome
- Microsoft Edge
Timeline
Business & Office Operations
Klein Recycling
04.2016 - Current
Service Writer / Sales / Administrative
Fullerton Auto Group
04.2015 - 06.2016
Service Writer / Sales / Administrative
Ditschman Flemington Ford
11.2013 - 04.2015
Middlesex County College
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