Gina Blackburn
Summary
Artistic Video Editor with outstanding proficiency in Adobe After Effects & Adobe Premiere Pro and multi-camera editing expertise in student variety show productions. Efficient and reliable with passion for bringing creative projects to fruition. Detail-oriented team player with strong organizational and editing skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Bloomingpaws
05.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Delivery Driver
Jimmy John's
05.2022 - 07.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Shift Lead
Dunkin' Donuts
02.2020 - 03.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Hostess
Red Robin
03.2021 - 06.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Team Member
Dairy Queen Grill & Chill
06.2019 - 02.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Arts - Media
Indiana University Bloomington
Bloomington, IN05.2025
High School Diploma -
Lake Central High School
Saint John, IN05.2020
Skills
- Adobe After Effects
- Color Correction Knowledge
- Sound Editing
- Adobe Audition
- Shooting Live Video
- Video Production and Editing
- Adobe Premiere Pro
- Adobe Photoshop
- Film Producing
- Editing Expertise
Languages
French
Professional Working
Korean
Limited Working
Japanese
Elementary
Spanish
Elementary
Timeline
Customer Service Representative
Bloomingpaws
05.2023 - Current
Delivery Driver
Jimmy John's
05.2022 - 07.2022
Hostess
Red Robin
03.2021 - 06.2021
Shift Lead
Dunkin' Donuts
02.2020 - 03.2021
Team Member
Dairy Queen Grill & Chill
06.2019 - 02.2020
Bachelor of Arts - Media
Indiana University Bloomington
High School Diploma -
Lake Central High School
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