Gina Brown

Work History

Comfort Keepers

06.2022 - Current

Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Transported individuals to events and activities, medical appointments, and shopping trips.

Jackson Hewitt

12.2013 - Current

Preparation of simple and complex tax returns for individuals and small businesses
Supervision of main office
Interview clients to obtain additional information on taxable income and deductible expenses
Review financial records of income and documentation of expenses to determine forms needed to prepare tax returns
Advise taxpayers with sufficient information and tax tips to insure correct tax form completion
Calculation of form preparation fees according to return complexity

McDonalds

09.2017 - 01.2018

Assisted in cashiering and Point of Sale (POS) system procedures during busy hours
Processed monetary transactions with cash, gift certificates, coupons and store credit
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Maintained clean and presentable tables with tableware
Managed store inventory, restocked supplies
Assisted counter staff in packing ready orders and distributing to customers

Walmart

06.2016 - 06.2017

Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
Stocked merchandise each day, labeling items in clear fashion and preparing attractive displays
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
Cleaned and organized the store, including the checkout desk and displays
Handled all customer relations issues in a gracious manner and in accordance with company policies
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
Completed all point of sale opening and closing procedures, including counting the contents of the cash register
Restocked, arranged and organized merchandise in front lanes to drive product sales
Processed POS transactions, including checks, cash, debit and credit purchases and refunds
Used POS system to scan, weigh and enter pricing for items
Bagged merchandise in careful and efficient manner to minimize damage
Adhered to state and federal laws by checking identification for proof-of-age and refusing alcohol sales to customers under the age of 21