GINA CAMPBELL
Arkansas,AR
Summary
Results-oriented Performance Manager with extensive experience in dealership operations and internet sales. Notable accomplishments include President's Club 2025 and several Employee of the Month awards. Proficient in creating and executing performance management strategies that enhance team productivity. Demonstrated success in establishing evaluation metrics and fostering continuous improvement across various functions.
Overview
13
13
years of professional experience
Work History
Performance Manager
Dealertrack DMS, F&I, Xtime
, USA
01.2024 - Current
- Provide end-to-end operational support for dealership groups.
- Deliver onsite and virtual training for dealer staff.
- Lead platform rollouts and digital contracting training.
- Collaborate with Sales, Product, Support, and Implementation.
- President's Club 2025; Multiple Employee of the Month awards.
Performance Manager
Manheim Express
03.2020 - 09.2020
- Expanded territory from zero to over 200 units, achieving sales of more than 50 monthly.
- Signed dealers to enhance digital wholesale adoption and strengthen market presence.
Sales Manager / Desk Manager / Operations Manager
Certified Towing And Recovery
Ontario, California
01.2013 - 06.2013
- Achieved sales of 21, 25, and 27 units in first three months.
- Promoted to Assistant Sales Manager to oversee seven salespeople.
- Trained top-ranked sales teams on CRM systems, call strategies, and Foursquare marketing.
- Managed hiring processes, HR coordination, and template development.
- Led internet department with over 100 units sold monthly.
- Averaged $1,243 per retail unit for eight consecutive months in F&I.
- Controlled used car appraisals and managed reconditioning costs.
Dispatch & Administrative Operations
Certified Towing And Recovery
01.2013 - 06.2013
- Operated cash registers and dispatch systems to ensure efficient operations.
- Dispatched tow trucks for police departments in a timely manner.
- Managed paperwork and handled high-volume calls effectively.
Education
High School Diploma -
Northview High School
Covina, CA05-1981
Skills
- Dealership operations leadership
- Training and performance coaching
- Dealertrack DMS and F&I
- Xtime and digital contracting
- F&I product sales
- Compliance and process optimization
- Workflow mapping
- Sales management
- Team development
- Internet sales
- CRM management
- Trade appraisal
- Used car operations
- Cross-functional collaboration
- Lender relations and funding improvement
- Customer experience and CSI improvement
Ready For Director Role
- Deep operational understanding across all dealership departments.
- Strong cross-functional influence and dealer relationship leadership.
- Recognized top performer with measurable dealership impact.
Education And Professional Development
- Anthony Robbins, Grant Cardone, Landmark Forum, Brian Tracy, Ken Blanchard, Zig Ziglar, OEM training seminars.
- NPO fundraising - purchased and sold vehicles for charity.
Timeline
Performance Manager
Dealertrack DMS, F&I, Xtime
01.2024 - Current
Performance Manager
Manheim Express
03.2020 - 09.2020
Sales Manager / Desk Manager / Operations Manager
Certified Towing And Recovery
01.2013 - 06.2013
Dispatch & Administrative Operations
Certified Towing And Recovery
01.2013 - 06.2013
High School Diploma -
Northview High School