Gina Colon
Lutz,FL
Summary
Aspiring Mortgage Loan Originator with a strong commitment to delivering exceptional customer service and tailored financial solutions. Bilingual professional adept at building lasting client relationships and understanding unique needs, resulting in a proven track record of achieving lending goals while adhering to regulatory standards. Known for high productivity and efficient task completion, leveraging communication, problem-solving, and adaptability skills to enhance client satisfaction and drive success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Seven Oaks Pet Hospital
Wesley Chapel, FL
10.2022 - Current
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Obtained relevant health history and information from clients to maintain medical charts.
- Tracked and scheduled follow-up appointments for animal treatment.
- Developed educational and marketing materials detailing veterinary services.
Veterinary Assistant
VCA Little Animal Hospital
New Port Richey, FL
08.2021 - 10.2022
- Maintained accurate medical records of all patients.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Communicated with veterinarians and staff members to maintain patient flow.
Business Development Center Representative
Towne Toyota
Ledgewood, NJ
01.2020 - 07.2021
- Maintained accurate records of all customer interactions in company's CRM system.
- Performed data entry tasks accurately and efficiently into company databases.
- Researched potential leads through database queries and online resources.
- Maintained up-to-date knowledge of company products and services.
- Initiated follow-up calls to customers to ensure satisfaction with their experience.
- Assisted in the development of new customer relationships by responding to inquiries and providing information regarding services, products, and promotions.
Sales Representative
Cutco Cutlery
Sparta, New Jersey
09.2018 - 11.2019
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Developed and maintained relationships with key clients to ensure repeat business.
- Maintained accurate records of all sales and prospecting activities.
- Generated new sales leads through cold calling and networking activities.
- Collaborated with marketing team to create promotional materials for products and services.
Sales Associate
ShopRite
Rockaway, NJ
11.2017 - 04.2019
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Morris Hills High School
Rockaway, NJ06-2020
Skills
- Online sales strategies
- Records management
- Time management
- Goal oriented
- Problem-solving skills
- Business development
- Multi-tasking strength
- Verbal/written communication
- Customer service
Certification
- Completed 20 hour pre licensing Mortgage Loan Origination course with 2 hours Florida state specific.
- Passed the NMLS SAFE Exam
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Veterinary Technician
Seven Oaks Pet Hospital
10.2022 - Current
Veterinary Assistant
VCA Little Animal Hospital
08.2021 - 10.2022
Business Development Center Representative
Towne Toyota
01.2020 - 07.2021
Sales Representative
Cutco Cutlery
09.2018 - 11.2019
Sales Associate
ShopRite
11.2017 - 04.2019
- Completed 20 hour pre licensing Mortgage Loan Origination course with 2 hours Florida state specific.
- Passed the NMLS SAFE Exam
High School Diploma -
Morris Hills High School
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