Gina Edwards
Virginia Beach ,VA
Overview
21
21
years of professional experience
Work History
Regional Property Manager
Liberty Military Housing
Virginia Beach, VA
04.2021 - Current
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
- Provided comprehensive training programs for property staff members, fostering a knowledgeable team capable of handling various industry challenges efficiently.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
- Established strong partnerships with local government agencies, streamlining permitting processes for construction projects or zoning changes as needed.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Reviewed financial forecasts, budget and operational goals.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Identified and addressed potential safety issues and liability concerns.
- Responded to escalated resident concerns and issues and monitored resolution.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
District Property Manager
Liberty Military Housing
Lexington Park
01.2019 - 04.2021
- Manage budget and operational, financial and occupancy goals
- Oversee, review and monitor all district accounting and financial matters
- Perform property walks/inspections to ensure standards
- Hiring, recruiting, training, supervising and mentoring staff
- Conducting meetings with leasing and maintenance staff
- Maintain accurate records of all community transactions and submit on timely basis (ie., flash reports, variance and delinquency reports, move-in/out, AME, write off reports, PO analytics)
- Plan and execute resident events
- Provide vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance
- Ensure proper response, reporting and handling of all community emergencies with staff, residents and buildings
- Comply with all federal, state and local applicable laws, including Fair Housing and OSHA safety regulations
- Collaborate with Navy PPV partner to ensure resident satisfaction.
Property Manager
Pettinaro Residential
07.2016 - 01.2019
- Brand new construction lease up along with current phase I and II
- Manage delinquency and court proceedings
- Hiring, supervising and mentoring
- Conducting meetings with leasing and maintenance staff
- Ensures quality of luxury apartment homes
- Plan and execute monthly resident events
- Leasing and maintaining occupancy
- Resident retention.
Neighborhood Manager
Morgan Properties
11.2015 - 07.2016
- Coordinate all projects and capital improvements
- Hiring, supervising and mentoring
- Conducting meetings with leasing and maintenance staff
- Completion of monthly financial variance reports
- Ensures quality of apartment homes
- Actively participates in resident events
- Leasing and maintaining occupancy
- Creates, manages and approves PO's along with all invoices
- Annual budget preparation
- Resident retention.
Neighborhood Manager
AIMCO
05.2014 - 11.2015
- Coordinate all projects and capital improvements
- Hiring, supervising and mentoring
- Conducting meetings with leasing and maintenance staff
- Completion of monthly financial variance reports
- Ensures quality of apartment homes
- Actively participates in resident events
- Leasing and maintaining occupancy
- Facilitate RPP letter of intent, maintain relationship with housing office
- Creates, manages and approves PO's along with all invoices
- Annual budget preparation.
Community Manager
Corvias Group
06.2012 - 09.2013
- Partners with US government to provide the best living experience for services members and their families
- Hiring, supervising and mentoring team of 11
- Conducting weekly meetings with leasing and maintenance staff
- Completion of monthly financial variance reports
- Coordinator for all third party utility billing for over 2000 homes
- Ensures quality of homes to include historic officer housing, new construction and townhomes
- Actively participates in resident events, to include chairing events for entire installation
- Creates, manages and approves PO's along with all invoices
- Annual budget preparation.
Community Manager
Bell Partners
06.2009 - 06.2012
- Annual budget preparation
- Exceeding budgeted income, expense and leasing goals
- Evaluating unit prices through Yieldstar in accordance with the market and budgeted goals
- Hiring, supervising and motivating leasing and maintenance staff
- Conducting weekly meetings with leasing and maintenance staff
- Developing an annual marketing plan and conducting marketing reviews on a monthly basis
- Overseeing resident services and activities
- Facilitate RPP letter of intent, maintain relationship with housing office
- Maintaining a monthly budget control log and approving all invoices for expenses
- Obtaining bids for all contract services and overseeing routine capital projects
- Evaluating the leasing staff in regard to leasing guidelines
- Training all staff members on proper leasing techniques and resident service
- Ensuring that the onsite staff provides the highest level of service to residents.
Senior Property Manager/Trainer
Vintage Properties
08.2003 - 06.2009
- Leasing Professional Accounts Administrator within a 70-436 unit community
- Debt collections
- Renewals
- Resident retention
- Court filing
- Assisted with tours
- Lease signings
- Marketing and vendor scheduling
- Community Tax Credit Manager
- All day to day responsibilities from leasing, invoice coding, banking transactions, to resident retention
- Debt collection
- Appeared in court/filing cases
- Managed a maintenance employee
- Successful compliance year with the state of DE
- Senior Property Manager of a market rent property in lease up status as well as a tax credit/low income property
- Supervised an assistant manager along with a maintenance professional
- Trained all new property managers including organizing offices, implemented company policies
- Instilled core values
- Created and provided accurate training tools to be used on a daily basis
- Followed-up and provided constant support as needed
- Assisted with budget preparing, and file audits
- Developed a strategy that has allowed the company to keep high occupancy with very little to no delinquency
- Maintained assets within budget limits
- Assisted accounts payable department at the corporate office entering invoices and other tasks as assigned.
Education
Millman School of Real Estate
Wilmington, DESkills
- Property Operations
- Tenant relations
- Property Inspections
- Staff Training and Development
- Property Management
- Employee Mentoring
- Critical Thinking
- Clear Communication
- Customer service-focused
- Decision-Making
- Relationship Building
- Customer Relations
- Financial budgeting and reporting
- Capital Projects Management
- Financial Oversight
References
Upon Request
Timeline
Regional Property Manager
Liberty Military Housing
04.2021 - Current
District Property Manager
Liberty Military Housing
01.2019 - 04.2021
Property Manager
Pettinaro Residential
07.2016 - 01.2019
Neighborhood Manager
Morgan Properties
11.2015 - 07.2016
Neighborhood Manager
AIMCO
05.2014 - 11.2015
Community Manager
Corvias Group
06.2012 - 09.2013
Community Manager
Bell Partners
06.2009 - 06.2012
Senior Property Manager/Trainer
Vintage Properties
08.2003 - 06.2009
Millman School of Real Estate