Gina Gabriel
Columbus
Summary
Dependable and motivated professional with 15+ years of experience in customer service, hospitality, and business operations. Skilled in staff leadership, inventory management, and customer relations, with a proven ability to improve customer satisfaction and drive growth. Adept at working independently or as a collaborative team member, with a strong work ethic and positive attitude.
Overview
8
8
years of professional experience
Work History
Independent Contractor
Babel Audio
01.2025 - Current
- Working remotely to train the next generation of AI through model conversations.
- Provide excellent call quality while reaching the highest tier in daily work volume.
Owner
Gabriel Farm and Greenhouse
01.2018 - 08.2025
- Founded and managed greenhouse business, handling operations, marketing, and customer relations.
- Developed strategic marketing initiatives to increase customer engagement and sales with long term customer satisfaction.
- Managed daily operations, ensuring optimal plant care and greenhouse maintenance.
- Increased brand visibility and sales through social media promotions and community events.
- Oversaw production, inventory, and financial records in day to day operations.
Head Cook
Oh’s Kitchen
06.2024 - 11.2024
- Independently opened the restaurant and ensured smooth daily operations
- Assisted with menu creation and recipe development for American and Chinese food.
- Maintained a clean, safe kitchen environment and oversaw equipment upkeep.
Manager
Piazza Pelino’s
12.2023 - 05.2024
- Managed employee schedules, vendor relations, and daily restaurant operations, worked through Square POS.
- Oversaw inventory, coordinated deliveries, and ensured efficient supply chain.
- Processed daily sales reports and filed monthly taxes accurately.
- Fostered strong customer relationships, enhancing loyalty to a newly launched restaurant.
Education
High School Diploma -
St Francis DeSales
Columbus, OH01.2002
Skills
- 15 years of Customer Relations Experience
- Client relationship building
- Workload management
- Deadline adherence
- Excellent Grammar and Verbal Skills
- Attention to detail and quality of work
- Task prioritization
- Teamwork and collaboration
- Multitasking Abilities
- Conflict resolution
- Relationship building
- Reliability
CUMULATIVE EXPERIENCE
- Worked at Alliance Data as Customer Service Rep
- Worked at Access 2 Interpreters fulfilling hospital requests for interpreters per ER patient as needed.
- Worked at Kroger grocery store as a Pharmacy Tech, prior to that stocked shelves, helped customers find products. Worked here until high school graduation.
- Volunteered at an International Boarding School in RI post high school graduation.
- Worked part time as a waitress at various times as needed as my family grew.
Timeline
Independent Contractor
Babel Audio
01.2025 - Current
Head Cook
Oh’s Kitchen
06.2024 - 11.2024
Manager
Piazza Pelino’s
12.2023 - 05.2024
Owner
Gabriel Farm and Greenhouse
01.2018 - 08.2025
High School Diploma -
St Francis DeSales
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