Gina Galvan-Martin
Henderson,NV
Summary
With a proven track record as a meticulous and organized secretary, I bring a wealth of transferable skills, including impeccable organizational abilities, effective communication, and a customer-centric approach, making me an ideal candidate for the retail merchandiser position. My dedication to detail, adaptability, and collaborative spirit positions me to contribute seamlessly to the dynamic demands of the role, ensuring optimal product presentation and customer satisfaction.
Overview
31
31
years of professional experience
Work History
Secretary
Sin City Yard And Pool Service
03.2013 - 10.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Bookkeeper
J. Martin Landscping
02.1995 - 02.2013
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
Bank Teller
Bank Of America
04.1993 - 01.1995
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Paraprofessional Aide
Alum Rock School District
08.1992 - 06.1993
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education
No Degree - Criminal Justice
San Jose City College
San Jose, CAHigh School Diploma -
Piedmont Hills High School
San Jose, CA06.1993
Skills
- Calendar Management
- Database Management
- Office Administration
- Sales Support
- Stock Control
- Conflict Resolution
- Computer Literacy
- Adaptability
- Time Management
- Relationship Building
- Attention to Detail
- Customer Service
Timeline
Secretary
Sin City Yard And Pool Service
03.2013 - 10.2023
Bookkeeper
J. Martin Landscping
02.1995 - 02.2013
Bank Teller
Bank Of America
04.1993 - 01.1995
Paraprofessional Aide
Alum Rock School District
08.1992 - 06.1993
No Degree - Criminal Justice
San Jose City College
High School Diploma -
Piedmont Hills High School
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