Gina Gilge
El Paso,USA
Summary
Experienced HR professional with 8 years of expertise in policy development, compliance, process improvement, and team leadership. Seeking a transition into a federal HR role to support structured, mission-driven operations. Proven track record in leading HR teams through organizational growth, managing benefits, payroll, recruiting, and onboarding for a team of 850+ employees. Possessing a Bachelor of Science in Psychology, an MBA with a concentration in HR, and PHR and SPHR certifications. Committed to ensuring compliance with complex regulations and delivering innovative, people-focused solutions to meet organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Huse Culinary
04.2022 - Current
- Developed and implemented HR strategies aligned with organizational goals, driving long-term workforce planning and talent management initiatives
- Created and expanded a 4-person HR team with plans for continued growth to support the organization’s rapid expansion
- Managed and mentored the HR team, fostering professional growth and ensuring the efficient execution of all HR functions
- Created and updated HR policies and procedures, ensuring compliance with legal standards and alignment with business objectives
- Directed cultural change and organizational development programs to improve employee engagement and retention
- Designed and implemented comprehensive talent acquisition strategies, including succession planning and leadership development programs to attract and retain top talent
- Built competitive compensation structures and benefits packages, conducting regular market analyses to maintain competitiveness
- Handled risk management responsibilities, addressing potential legal exposures and mitigating compliance issues
- Negotiated and managed vendor contracts for benefits, HR systems, and other essential services, ensuring cost efficiency and service quality
- Collaborated with the executive team as a strategic partner, providing insights on the HR implications of business decisions
- Led diversity, equity, and inclusion (DEI) initiatives, promoting a workplace culture of inclusivity and belonging
- Established and tracked key performance indicators (KPIs) for HR functions, leveraging data analytics to inform decisions and improve processes
- Represented the organization at industry events and HR forums, staying informed about emerging trends and best practices
- Directed HR aspects of organizational change initiatives, providing support and resources to employees during transitions
- Oversaw the selection, implementation, and optimization of HR information systems, leveraging technology to enhance service delivery
Human Resources Manager
Huse Culinary
01.2021 - 04.2022
- Built an HR department from the ground up, including recruiting and developing a high-performing HR team to support organizational needs
- Implemented a successful internship program, providing career development opportunities and creating a talent pipeline for future hiring needs
- Directed the end-to-end recruitment process, collaborating with department heads to identify staffing needs, draft job descriptions, and oversee job postings, interviews, and candidate selection
- Oversaw onboarding programs to integrate new hires into the company culture and managed offboarding processes, including conducting exit interviews to identify improvement opportunities
- Designed and implemented performance appraisal systems, supporting managers in creating and managing performance improvement plans
- Coordinated training and professional development programs, identifying employee career development needs and enhancing workforce capabilities
- Built comprehensive employee benefits plans, including health, dental, vision, 401(k), and ancillary benefits, ensuring competitive offerings to attract and retain talent
- Secured contracts with benefits providers and other HR-related vendors, negotiating terms to optimize cost efficiency and employee satisfaction
- Administered the employee benevolence fund, providing financial support for employees during times of personal need
- Oversaw and managed the company’s PTO program, ensuring accurate accrual and usage tracking
- Administered FMLA and other leave programs, ensuring compliance with legal requirements and providing guidance to employees and managers
- Conducted regular audits of 401(k) plans, payroll tax compliance, and other financial processes to ensure accuracy, compliance, and adherence to regulatory standards
- Developed and enforced company policies, ensuring compliance with labor laws and regulations at federal and state levels
- Promoted health and safety initiatives, ensuring compliance with occupational health and safety standards, and managed worker’s compensation claims
- Analyzed HR metrics, including turnover rates and absenteeism, preparing reports for leadership to drive strategic decisions
Human Resources Generalist
Huse Culinary
10.2019 - 12.2020
- Operated as a one-person HR team, managing all aspects of human resources for the organization, including recruitment, employee relations, benefits, and compliance
- Successfully opened three new restaurant locations, leading recruitment efforts to hire and onboard 300+ employees, ensuring operational readiness and staffing alignment
- Designed and implemented compensation and benefits programs to ensure competitiveness and legal compliance
- Managed employee and labor relations, addressing grievances, mediating disputes, and fostering a positive work environment
- Directed recruitment efforts, including interviewing and selecting candidates to meet staffing needs across multiple departments
- Developed and implemented personnel and labor relations activities, including training and career development programs
- Maintained compliance with federal and state employment laws, including reporting and data management
- Conducted detailed statistical analysis of personnel metrics to identify causes of employee-related issues and developed actionable recommendations
- Oversaw performance management systems, benefits programs, and employee engagement initiatives
- Conducted exit interviews to assess trends and improve retention strategies
- Implemented and managed organizational processes for COVID-19, including health and safety protocols, employee communication, and leave management
Human Resources Administrator
Huse Culinary
07.2017 - 10.2019
- Processed, verified, and maintained personnel documentation, including staffing, recruitment, training, grievances, performance evaluations, and employee leaves of absence
- Explained company policies, benefits, and procedures to employees and job applicants, enhancing onboarding and retention efforts
- Examined employee files and records to provide accurate information for personnel actions
- Coordinated job postings, reviewed applications, and assisted in candidate selection to meet staffing requirements
- Provided administrative support for employee benefit programs, including health insurance and worker’s compensation plans
- Ensured compliance with federal and state reporting regulations, maintaining accurate documentation and data management
- Organized HR documentation, including financial reports, invoices, and personnel records
Office Assistant
Huse Culinary
01.2016 - 07.2017
- Answered and directed phone calls, provided excellent customer service, and supported internal communication efforts
- Managed office records, databases, and basic bookkeeping tasks to ensure organized and accurate reporting
- Coordinated logistics for meetings, including preparing agendas, organizing materials, and arranging catering services
- Performed general clerical tasks to support departmental goals, including preparing reports, promotional materials, and newsletters
- Assisted in managing incoming and outgoing correspondence, distributing communications to appropriate parties
- Scheduled travel and managed executive calendars, ensuring efficient time management and organization
Education
Master of Business Administration (MBA) - Concentration in Human Resources
University of Southern Indiana
12-2023
Bachelor of Science - Psychology
Indiana University East
01.2019
Skills
- Benefits and compensation management
- Talent acquisition and workforce planning
- Budget forecasting
- Performance management
- Compliance and risk management
- Strategic planning
- Employee relations
- Records management
- HR policy development
- HR analytics
- HR software proficiency
- Payroll management
Accomplishments
Recruiting & Onboarding
- Designed and implemented a comprehensive recruiting and onboarding process, reducing time-to-hire and improving new hire retention by 16%.
- Integrated recruiting and onboarding workflows into an HRIS system, enhancing efficiency and tracking key metrics.
HRIS Implementation
- Built and deployed an HRIS system encompassing recruiting, onboarding, benefits, payroll, and employee self-service modules, streamlining processes and improving data accuracy.
- Reduced administrative workload through automation of manual tasks.
Compensation Restructuring
- Led a company-wide restructuring of compensation frameworks, ensuring market competitiveness and equity, resulting in improved employee satisfaction and retention.
Separation Reduction
- Reduced voluntary separations by 8.6% and involuntary separations by 11% through targeted retention strategies and improved workforce management.
Compliance & Risk Mitigation
- Conducted internal audits to identify and rectify compliance risks, successfully preventing penalties and ensuring adherence to labor laws.
- Developed and standardized policies to improve organizational consistency, reducing policy-related inquiries.
Policy Development & Standardization
- Authored a comprehensive employee handbook and standardized company policies, enhancing clarity and compliance across 7 locations.
- Improved policy adoption and understanding through targeted communication and training sessions, with an increase in employee awareness.
Organizational Impact
- Championed initiatives to align HR processes with business goals, resulting in operational efficiency improvement.
- Supported organizational growth from 300 to 850 employees by implementing scalable HR structures.
Certification
- Professional in Human Resources (PHR)
- Associate Professional in Human Resources (aPHR)
Affiliations
- SHRM
- IndySHRM
Timeline
Director of Human Resources
Huse Culinary
04.2022 - Current
Human Resources Manager
Huse Culinary
01.2021 - 04.2022
Human Resources Generalist
Huse Culinary
10.2019 - 12.2020
Human Resources Administrator
Huse Culinary
07.2017 - 10.2019
Office Assistant
Huse Culinary
01.2016 - 07.2017
Bachelor of Science - Psychology
Indiana University East
Master of Business Administration (MBA) - Concentration in Human Resources
University of Southern Indiana
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