Gina Greenlee
Antioch,TN
Summary
Dynamic professional with a proven track record at Cigna and HealthSpring, enhancing productivity through online learning platforms and data accuracy, I've significantly improved training outcomes and internal hiring processes. Skilled in both interpersonal communication and data management, my approach focuses on performance improvement and fostering professional growth.
Overview
13
13
years of professional experience
Work History
Learning and Development Analyst
Cigna Group
08.2012 - 09.2024
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Followed established procedures to enter and process data correctly.
- Facilitated virtual, in-person and blended learning sessions.
- Developed and implemented successful onboarding program.
Trainer and Analyst
HealthSpring
07.2011 - 08.2012
- Key and maintain training reports and my assigned course assignments
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Developed lesson plans, instructional materials and written practice tests.
- Build and maintain professional relationships with clients, vendors and suppliers.
- Facilitated virtual, in-person and blended learning sessions.
- Analyzed and evaluated training effectiveness and program outcomes.
Education
MBA - Health Care Management
University of Phoenix
Tempe, AZ05-2005
Skills
- Experienced in 10-key
Academic advising
Verifying data accuracy
Error identification
Business Administration
Document processing
Data accuracy and management
Customer relationship management
Verbal and written communication
Time management
Microsoft Word and Excel
Critical thinker
Multi-line phone proficiency
Interpersonal and Communication skills
Workflow management
File management
Timeline
Learning and Development Analyst
Cigna Group
08.2012 - 09.2024
Trainer and Analyst
HealthSpring
07.2011 - 08.2012
MBA - Health Care Management
University of Phoenix
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