Resourceful Retail Assistant Manager for 12+ years known for high productivity and efficient task completion. Skilled in inventory management, customer service, and sales strategy development. Excel in communication, leadership, and problem-solving to enhance team performance and achieve retail objectives.
Overview
16
16
years of professional experience
Work History
Retail Assistant Manager
Theisens Farm Home and Auto of Newton
Newton, Iowa
04.2014 - 05.2026
Assisted in managing daily store operations and ensuring efficient workflow.
Trained and supervised staff on customer service best practices and sales techniques.
Oversaw inventory management, including stock replenishment and organization.
Handled customer inquiries and resolved issues to maintain satisfaction levels.
Implemented merchandising strategies to enhance product visibility and appeal.
Coordinated team schedules to optimize coverage during peak hours.
Performed daily opening and closing duties including cash handling and reconciliation.
Cultivated loyal customer base by providing excellent customer service.
Maintained a neat, clean, organized work environment that meets company standards.
Processed sales transactions via cash register and telephone orders.
Interviewed prospective employees and provided input to HR on hiring decisions.
Recruited and trained new employees to meet job requirements.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Forklift certified for 11 years, unloaded verity of semi loads of merchandise.
List continues.
Assistant Restaurant Manager
Dittos
Stanwood, Iowa
04.2010 - 02.2014
Assisted in managing daily restaurant operations and staff schedules.
Trained and mentored new team members on service standards.
Coordinated with kitchen staff to ensure timely food preparation and delivery.
Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Provided leadership and direction to restaurant employees.
Supervised food preparation, ordering of supplies, and inventory control.
Assisted in recruiting, training, and scheduling staff members.
Education
Newton Sr High
Newton, IA
Some College (No Degree) - Child Development
DMACC
Ankeny , IA
Skills
Inventory management
Visual merchandising, planograms, and display
Cash handling
Team leadership
Performance evaluations
Forklift certified
Store operations
Employee scheduling
Hiring, staff training and development
Payroll
Sales techniques
Customer service
Affiliations
One on one respite worker.
Bakery skills.
Hunting, camping, and fishing.
References 2+ years acquaintance
Nicki Roovarrt, current store manager of Theisens, 6412600504
Dawn Prellwitz, IMC at Loves in Florida, first retired manager at Theisens 6413307311
Sydney Wells, ex-manager transfered to Indianola Theisens current manager, 6418919143
Elisha Jordan, current floor supervisor at Theisens, 6415213682
Dee Thompson, management at Hobby Lobby, ex assistant manager of Theisens, 6418410236