Gina Johnson
Dumont
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Business Associate
The Valley Hospital
09.2023 - Current
- Provided exceptional customer service to patients, addressing concerns promptly and professionally while maintaining strict confidentiality standards.
- Meticulously maintained patient records, ensuring accuracy and completeness in documentation of vital information such as diagnoses, treatment plans, and progress notes.
- Developed strong relationships with physicians, leading to improved communication and collaboration in patient care.
Business Associate
Valley Medical Group
01.2021 - 09.2023
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Office Administrative Assistant
Bergenfield Women's Health
02.2020 - 12.2020
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Assisted in training new staff members on office procedures, ensuring consistent quality of services provided.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
- Assisted with the implementation of new patient registration procedures, streamlining the intake process for both patients and staff.
Manager on Duty
Goldfish Swim School
09.2019 - 11.2020
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
Associate of Science - Certified Surgical Technologist
Eastwick College
Ramsey, NJ01-2026
High School Diploma -
Dumont High School
Dumont, NJ06-2017
Skills
- Multitasking efficiency
- Strong organizational skills
- Professional telephone etiquette
- Administrative support experience
- Phone reception
- Office reception
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Timeline
Business Associate
The Valley Hospital
09.2023 - Current
Business Associate
Valley Medical Group
01.2021 - 09.2023
Office Administrative Assistant
Bergenfield Women's Health
02.2020 - 12.2020
Manager on Duty
Goldfish Swim School
09.2019 - 11.2020
Associate of Science - Certified Surgical Technologist
Eastwick College
High School Diploma -
Dumont High School
Similar Profiles
Cunningham SEREPHIACunningham SEREPHIA
Sterile Processing Technician at The Valley HospitalSterile Processing Technician at The Valley Hospital
RYAN ANGRYAN ANG
PATIENT CARE ASSOCIATE II at The Valley HospitalPATIENT CARE ASSOCIATE II at The Valley Hospital
Linda KohlesLinda Kohles
Registered Nurse, Emergency Department at The Valley HospitalRegistered Nurse, Emergency Department at The Valley Hospital
Wendy CabreraWendy Cabrera
Tech Assistant II at The Valley HospitalTech Assistant II at The Valley Hospital
ANIELLA MARTINANIELLA MARTIN
Teacher Assistant at Sowing Seeds SchoolTeacher Assistant at Sowing Seeds School