PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline

Gina Kuper

Mamacitas
Houston
1
Language
1
Certification
20
years of professional experience

Hospitality Leader with 19 years of management experience in administration and public relations. As an entrepreneurial business owner and Texas Notary Public, established a foundation in fiscal management and community engagement. Leveraged creative marketing strategies and local networks to drive growth and profitability while developing high-performing teams. Fostered collaboration and navigated challenges to cultivate positive workplace cultures through effective communication and leadership.

Work History

General Manager

3 Years 7 Months
Mamacitas | 01.2023 - Current
  • Direct all daily operations, financial performance, and comprehensive administrative functions for a high-volume hospitality venue, executing a dual role centered on operational excellence and brand growth.
  • Managed back-of-house administration, overseeing payroll processing, vendor contract negotiations, financial P&L analysis, labor optimization, and regulatory compliance.
  • Championed restaurant’s public image by building connections with local media, influencers, and community leaders, leading to increased private event bookings and community partnerships.
  • Spearheaded creative marketing campaigns, curated unique guest experiences, and designed high-impact social media content, elevating brand's local visibility.

Owner & Creative Director

6 Years 7 Months
Omgdamngina Boutique | 01.2020 - Current
  • Founded and operated a successful niche online retail boutique, managing end-to-end business operations, financial tracking, and creative brand development.
  • Designed and executed digital marketing strategies, social media campaigns, and creative media content, enhancing online traffic and customer acquisition.
  • Oversaw inventory procurement, supply chain management, budget tracking, and customer service metrics, ensuring effective digital platform maintenance.

Public Relations Director

10 Years 7 Months
Mamacitas | 01.2016 - Current
  • Directed daily operations, financial performance, and comprehensive administrative functions for high-volume hospitality venue, focusing on operational excellence and brand growth.
  • Managed all back-of-house administration, including payroll processing, vendor contract negotiations, financial P&L analysis, labor optimization, and regulatory compliance.
  • Direct all daily operations, financial performance, and comprehensive administrative functions for a high-volume hospitality venue, executing a dual role centered on operational excellence and brand growth.
  • Spearheaded creative marketing campaigns, curated unique guest experiences, and designed high-impact social media content, enhancing brand visibility and engagement within local market.

Restaurant Manager & Administrative Coordinator

8 Years
El Jardin | 01.2007 - 01.2015
  • Executed dual responsibilities in floor management and backend administrative systems, ensuring seamless operations and profitability.
  • Event Promotion: Utilized creative promotional strategies and partnered with local businesses for cross-promotional events, successfully boosting weekday revenue.
  • Resolved complex guest relations issues with diplomacy and designed VIP outreach programs, enhancing repeat clientele.
  • Utilized creative promotional strategies and partnered with local businesses for cross-promotional events, increasing weekday revenue.

Education

Bachelor of Science - Management and Business

Houston Baptist University | Houston | 01-2007
  • Leadership & Activities: Alpha Chi Omega Sorority – Finance Chair (Managed the chapter’s annual operating budget, oversaw dues collection, and coordinated financial reporting to national headquarters).

Skills

Financial management
Contract negotiations
Crisis management
Operational efficiency
Community engagement
Marketing strategy
E-commerce operations

Certification

  • Commissioned Notary Public
  • Commission Expires: November 20, 2026

Languages

Spanish
Native or Bilingual

Interests

I voluteer for the Transporation commitee during the rodeo season .
Volunteering for community initiatives to give back to local communities and make a positive impact.

Timeline

General Manager

Mamacitas
01.2023 - CurrentRead More

Owner & Creative Director

Omgdamngina Boutique
01.2020 - CurrentRead More

Public Relations Director

Mamacitas
01.2016 - CurrentRead More

Restaurant Manager & Administrative Coordinator

El Jardin
01.2007 - 01.2015Read More

Houston Baptist University

Bachelor of Science from Management and Business
Read More
Gina Kuper