Gina Lacey-Hageman
Lincoln,NE
Summary
Compassionate caregiver with a proven track record at Home Instead Senior Care, skilled in patient care and Demonstrated ability to maintain confidentiality and foster strong relationships through active listening and empathy. Committed to enhancing clients' wellbeing while ensuring a safe, clean environment. Dependable and proactive in coordinating comprehensive care.
Overview
2019
2019
years of professional experience
Work History
Caregiver
Home Instead Senior Care Home
1400 Dahlberg Drive, Suite E Lincoln. NE 68512
06.2016 - 07.2018
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Coordinated with external healthcare providers to arrange appointments and transportation, ensuring comprehensive care.
- Recorded status and duties completed in logbooks for management.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Guided patients to restroom to support bladder and bowel relief requirements.
Administrative Assistant
Northwestern Mutual Brad Swiggart LLC.
8333 Glynoaks Dr. Suite 100
02.2013 - 05.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Restore and Maintain Historical Archives
Nebraska Wesleyan University - Contract Employee
Education
Lakewood High School
Lakewood, CO05-1985
Skills
- Patient care
- Professional bedside manner
- Wound care, meal prep,more
- Compassion and empathy
- Record keeping
- Active listening
- Calm under pressure
- Dependable and responsible
- Friendly, positive attitude
- Health and safety
- Confidentiality practices
- Office administration
Timeline
Caregiver
Home Instead Senior Care Home
06.2016 - 07.2018
Administrative Assistant
Northwestern Mutual Brad Swiggart LLC.
02.2013 - 05.2016
Restore and Maintain Historical Archives
Nebraska Wesleyan University - Contract Employee
Lakewood High School